NissanReviews of nissanusa.com

It's hard to understand how a global company like Nissan could have such a terrible website and customer service line. Every single time I try to log in, I have to reset my password and it still doesn't accept it. This is a known issue because when you call the 800# the auto -attendant states you have to reset your password. I gave up even trying to log in anymore. Then calling the 800# is just as bad. The auto-attendant keeps asking the same question over and over again, and the wait is ridiculously long. I own a business that relies entirely on customer service, and I would never allow my clients to have anything less than a stellar customer service experience. I've been a loyal Nissan customer for 15 years. I've leased four Nissan vehicles during that time, but I am done. Until Nissan terminates their current website vendor and the Nissan director in charge of overseeing them, I would never consider buying or leasing another vehicle from them. If they can't manage a website, then they can't build a decent vehicle.

I would not suggest Nissan to anyone. Nissan is known for putting these bad cvt transmisions in these cars. Mainly Versas, Sentras, and Altimas. They want you to pay money for a new transmission so that they can get more money. They make these cars cheap for you because they will have more problems. They sell you on the fact that they are great on gas. I have bought 2 Nissans. Rogue and Sentra and both cars needed new transmission. This is my last time getting Nissan. Im moving on to Honda. Nissan USA didnt care about the fact that I tried to gst the car fixed under warranty. They kept telling me a code didnt come up. If you ask me I think they are lying. We arent back there with the mechanics to know the truth. Because if the car is fixed under warranty then no one gets paid. They are all money hungry. There is currently a law suit taking place as we speak on Nissan for 2.77 million compensation for scamming their customers. If you dont believe me look it up and try to sign up for the settlement. Thats all they want. Hear me when I say this. Dont get Nissan!!! Dont do it!!!

WORST EVER VEHICLE MANUFACTURER EXPERIENCE I WOULD GIVE ZERO RATING, IF I COULD. I AM FACING AN ISSUE AMOST 1 YEAR- UNABLE TO CONNECT MY BRAND NEW 2023 SUV WITH NISSAN CONNECT FEATURE (MOBILE APP). BOTH NISSAN CONSUMER SERVICE AND DEALER ARE NOT RESPONSIVE, I HAVE BEEN GOING BACK FORTH FOR LAST ONE YEAR, ISSUE IS STILL THERE. NISSAN CONSUMER AGENTS ALWAYS TRYING PASS THE ISSUE TO DEALER AND CLOSE THE CASE. NO FOLLW UP, AS A CUSTOMER I HAD TO BEG THEM TO RESOLVE THE ISSUE. MY RECOMMENDATION IS ZEROOO FOR THIS MANUFACTURER.

I am just thankful to this company because I am an owner of the car from this brand. I mean, I get along with everything, they manufacture nice cars for different social layers. If you wanna be a street racer, then pay attention to their skylines which are kinda renowned due to video games. Wanna have a good time with your family in the trip, surrounded by comfort and modernity, then look at other models.

I bought a used Altima in January of 2018. It had 47000 miles on it and I paid $15k for it. In June of 23 I took it in with a slipping CVT transmission. The mileage was only 51k. The class action lawsuit applied up to 84k miles or 7 years. It was 20 days past. I appealed to Nissan and they would not provide any compensation

I just bought a 2015 nissan rogue with just 91k and engine light turned on. When showed to dealer, he mentioned it requires transmission change. Just after 8yrs and less than 100k miles, i ended up spending 1/3rd of car’s msrp. One of the mechanic whom i showed engine light, he told me that nissan rogue is a trash car and starts giving issues in few years. When i contacted nissan usa and requested to do a root cause of failure, they simply declined to do it. I will never ever buy a nissan again and also wont recommend to anyone.

Nissan on Atlantic Service Dept is great. I frequently go there for my oil changes and other services. Laurie my service advisor is proficient in making sure all my vehicle needs are met. The service there is exceptional.

The Nissan Skeletor Review Before you buy, check my rating. At 28,000 miles, I started having problems with the front end, brakes and suspension, making noise, ongoing steering boot making noise when turning, I was injured when my Rogue's steering wheel locked up on me while I was driving. I almost got killed. Persistent, ongoing noise has plagued the front end, brakes, steering column, and motor noise is very loud on my Rogue. Around 30,000 miles, I started feeling vibration in the steering, hard to keep the thing on the road, the suspension is horrible, the ride is bumpy like driving a Mack truck, and the cabin noise is off the charts. The worst driving experience that I have ever had. Nissan USA doesn't stand behind their products. Nissan is selling defective vehicles and I got proof. Nissan USA has ignored my injures and the steering issues with the Rogue's steering wheel locking up while driving (potential safety hazard) a deathtrap waiting to kill somebody. Buy at your own risk, and remember that you've been warned. Check out my YouTube video #My Nissan Deathtrap for more information. Nissan is selling defective vehicles and I got proof