paul T.
They sent the wrong part .
They sent the wrong part .. charged $6 shipping for a seven dollar order. Had me send pictures of item. Said the picture was not clear. Sent another picture. Then they said they won't take the item back because their policy is they don't take back returns under $8. Found the same on Amazon for $4 including shipping. Scam. No wonder Nissan is failing
Response from NissanPartsDeal.comMay 23, 2025
Thank you for your feedback — we’re very sorry to hear about your experience. We understand how frustrating it can be to receive the wrong part and then face difficulties with the return process, especially over a small, straightforward order. While our return policy does have limitations on low-cost items, it’s clear we could have handled this situation with more care and better communication. Your experience is not the standard we aim to provide, and we sincerely apologize for the inconvenience this caused. We appreciate you bringing this to our attention and will be sharing your feedback with our team to review our policies and customer service approach. If you’re open to it, please reach out to us with your order details — we’d like to see if there’s anything we can do to help resolve this for you. Thank you again for your feedback.