NissanPartsDeal.comReviews of nissanpartsdeal.com

Response from NissanPartsDeal.comMay 5, 2025

Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and inconvenience you’ve encountered. This is not the experience we want for any of our customers. We’re sorry for the issues with the product description and shipping condition — that’s unacceptable, and we’re actively working to improve both our packaging standards and product information clarity. Regarding your RMA request, we understand how important timely communication is, and we’ll be looking into why your requests weren’t processed promptly. Your concerns about shipping costs and restocking fees are noted as well, and while these policies are outlined on our site, we understand they can feel unfair in situations like yours. We truly regret that this experience didn’t meet your expectations, and we appreciate you bringing these concerns to our attention so we can work on making it right for future customers. If you’re open to it, please reach out to us at with your order details so we can revisit your case and see what more we can do.

Response from NissanPartsDeal.comApr 17, 2025

Thank you for your feedback. We sincerely apologize for the delay in shipping and for the confusion regarding the pricing update. We understand how important it is to receive the correct part on time, and we deeply regret that we missed the mark in this case. We certainly don’t want to take your money without providing the service you deserve, and we’re actively working to resolve the issue and ensure timely delivery for all orders. We’d love the chance to look into your order further and make this right. Please reach out to us directly with your order details, and we’ll do everything we can to get your part to you as quickly as possible. We appreciate your patience and the opportunity to improve.

Response from NissanPartsDeal.comMar 20, 2025

Thank you for sharing your feedback. We apologize for the unexpected price increase and understand your frustration. We strive to maintain fair pricing, and we regret that this situation led to an unpleasant experience. We always aim to provide the best value to our customers, and we’re sorry that we did not meet your expectations in this instance. Regarding the issue with the bolts, we appreciate your input and will look into ways to offer more flexible options for individual parts. We take your feedback seriously and are working to improve our service, so situations like this can be avoided in the future. We value your business, and we hope to have another opportunity to serve you better.

Response from NissanPartsDeal.comMar 20, 2025

Thank you for sharing your experience. We sincerely apologize for the confusion and frustration you’ve encountered with your order. We understand how important it is to receive the correct parts, and we regret that we did not meet your expectations in resolving this matter. We take your feedback seriously and are reviewing our processes to ensure better communication and more accurate handling of return requests. We would love the chance to make things right for you, so please feel free to reach out directly and we’ll do our best to find a solution. Again, we apologize for the inconvenience, and we truly appreciate your business.

Response from NissanPartsDeal.comMay 5, 2025

We’re very sorry to hear about your experience and truly appreciate you taking the time to share this feedback. It’s disappointing to learn that the parts you received didn’t fit your vehicle and that your order took much longer than promised — this is not the level of service we aim to provide. We sincerely apologize for the inconvenience, and we’d like the opportunity to make this right. Please reach out to our support team at with your order details so we can review this situation and see what options we have for you. Your feedback is important to us, and we’ll be reviewing this internally to improve both our fulfillment timelines and part fitment accuracy moving forward.

Response from NissanPartsDeal.comMay 5, 2025

We sincerely apologize for the frustration and disappointment this situation has caused you. This is absolutely not the experience we want for our customers, and we understand how upsetting it must be to feel your concerns weren't properly addressed. We take all feedback seriously and would like the chance to investigate this issue further and resolve it appropriately. Please reach out to our customer care team directly with your order details so we can look into this matter immediately. Your trust is important to us, and we appreciate you bringing this to our attention.