niraskin.comReviews of niraskin.com

They sent me a used device which had it's seal broken. This was obviously returned to them by someone else. The skincare had also been used and there was a black hair stuck to the broken seal (I am blonde). I emailed them and they agreed that this should never have happened and that they would send me a replacement. However, they wouldn't do that until they received the original one back. I was told that a return label had been sent in a separate email. That email never arrived. I have chased it up twice but they've gone silent on me. AVOID! *UPDATE* raised from 1 star to 2 08/01/26 I received my return label so I sent it back. I had thinking time and decided not to accept a replacement. I have lost all faith in this company and the effectiveness of the device. By the way - you can't treat your skin with it in a few minutes, it takes absolutely ages. I don't have time for that every day. I am very relieved to report that I have received a full refund. I may be wrong, but I think it's the UK arm of this company that is shoddy and letting the rest down.

They make you spend a ton of money on the laser and then use slow shipping that takes over 10 days. Customer service doesn't care about it. TERRIBLE

What a fantastic company. This is a company that will stand behind both its Nira and their skin care products. Their claims are true. Both are off the chart in visually "disappearing" your wrinkles, dark spots, acne, ect. I have been using the Nira for 7 months now and my face has proven their claims. After 60 days, there was such an improvement in my texture and wrinkles around my eyes and mouth, that I continued on. Honestly, it is like going backwards in time. It has stripped the years off this 68 yr old face. If you can, follow up with the Nira skin care and you will see even more difference in your face. I do not get anything from this company for this review. It is just that good, and people will notice the difference, but will not be able to pin point exactly what has changed, but you will look younger. Fresher. It is never too late to see these results on your own face. To top things off, this company will stand with you, thru all these changes in your face, and is quick to answer any questions or just to encourage you on. A wonderful gift, for any husband, to get their wives for Christmas!

Purchased the Precision laser for my mom, when I met her 2 months later her skin looked visibly so much better

I purchased Nira Laser Bundle on October 8, 2025, and my initial experience with it wasn't very good, as the Pro + Fan stopped working immediately, and the Precision simply stopped working during the procedure. I rebooted both lasers twice, with no response. I contacted customer service immediately, and they sent me replacements for both lasers. I want to especially highlight the professionalism, willingness to help, and quick response of Elisa Dobruna from customer service! Thank you, Elisa! At the moment, both lasers are working, we’ll see what happens next... I’m waiting for the results from the procedure and will report them in my next review.

ATROCIOUS QUALITY STAY AWAY from this scam of a company! After paying over $700 including shipping the fan in the device stopped working in less than 2 years. I only wish i would have read previous reviews before I purchased it. I will make sure to comment under every post on YouTube and instagram to warn other people. All you get from customer care is an offer of a 10% discount! So they basically want to trick you into spending thousands of dollars over and over. This truly sounds like a deliberate scam. Horrible company!

This product is great . My skin stay moist all day . Goes on so smooth and feels silky .

I got a second degree burn on my face after using the precision on the lowest setting. It worked OK for a couple of weeks, even though every time I was using it I was experiencing the suction and burning sensation for the first minute or so, but I believed this is normal. I liked the results under the eyes. However, yesterday the device burned my face. It is a second degree burn. I had a blister full with liquid on my cheek now. I took pictures and emailed their customer service. I hope I will get the refund immediately. Before that, I was thinking of buying the larger version, but I am happy I didn't. I will stay away from the devices and this company and go to my dermatologist for laser services.