I have my NIRA devices (the Precision and the Pro) for more than a year already. When I started using them, I noticed that my skin tightened and lightened. I also use the serum and the cream after each laser treatment. I really saw a big improvement in my wrinkles, though the results may really take a while, but I can say that it's worth the wait. I bought the Pro+ 2months ago and that's what I'm using now to be consistent with my routine.
JM
Joven M.
I purchased NIRA lasers for my wife
I purchased NIRA lasers for my wife, and she absolutely loved it!
DD
Denise D.
I LOVE MY PRECISION LASER!!!!!
I have been using the Precision laser for almost a year and it has removed my undereye wrinkles like magic, and also lifted my hooded eyelids! I could not recommend it more!!! I have already purchased it for my mom and sister, and the company was kind enough to include free skincare with my order😍❤️❤️
CM
Catherine M.
Highly recommend.
I received my order 4 days after ordering it and immediately started using it. It has been almost 60 days and I have already seen results! I also have the skincare which I absolutely love! Highly recommend 10/10
AN
Anastasia
Save Your Money - It Will NOT Last
I consider myself a serious skincare enthusiast. I use devices regularly, I understand maintenance, charging habits, and realistic lifespans. I own multiple devices across price points. Some of those “cheap” devices are still going strong after 5–7 years of regular use.
Enter NIRA, my most expensive skincare device by far. Over $600 for what turned out to be a luxury-priced disposable.
After about a year and a half, the device became completely inoperable. No drops, no misuse, no drama. It lights up when plugged in, does absolutely nothing when unplugged. Translation: dead battery, dead device, dead end.
I contacted NIRA support hoping for, at minimum, a repair option. Surely a premium brand offers battery replacement or servicing, right? Wrong.
Their solution was:
• “Sorry, you’re outside the 1-year warranty.”
• “We can’t repair it.”
• “But hey, here’s 10% off another $600 device!”
Nothing says “we value our customers” like suggesting you rebuy the same product that just failed spectacularly. Bonus points for throwing in “free skincare” to soften the blow, as if serums fix dead hardware.
If you’re deciding between NIRA and literally anything else:
Buy the cheaper device. Buy two. Buy three. You’ll still come out ahead.
NIRA prices itself like luxury tech but behaves like fast fashion electronics. At this price point, a product that dies after 18 months with no repair path isn’t “premium”. It’s just expensive trash wearing a lab coat.
CK
Candy K.
Would give zero stars if I could.
Would give zero stars if I could.
I placed an order in December 2025, during the sales. I asked for delivery after I returned from holiday and was assured it.would be shipped when I got back.
However despite me contacting customers sevices, several times, they have not despatched my shipment, even though they said it was packed for shipment last week.
I won't be ordering from them again and will raise a dispute with my bank.
WE
Wendy
Great Customer Service & Results
I bought my Nira in June ‘23 and returned it in September’23 as it never really worked right. Recently, in Dec. ‘25, it quit working again. I could tell it was going in the fall and customer service said I couldn’t get a credit for the new one which I wanted because it’s a little stronger. When the fan actually went totally out, I emailed again and a very kind customer service person sent me the Nira Pro+ so I couldn’t be happier. I do take pictures and see a difference so I use it almost everyday.
SM
Susan M.
Waiting to get a response
Waiting to get a response. Mine stopped working after two uses. They asked me yo send a vodeo to show what happens when I turn it on. Then, they sent me a suggestion to see if I could restart it, nut I was out of town and now van’t find that communication. Will p ost here when I hear.