NinjaTemplates LLCReviews of ninjatemplates.com

Very professional. Amazing staff, very responsive and fantastic work! Highly recommend. Had 2 beautiful templates done by them and looking forward to working with them in the future. A+

We contacted NinjaTemplates about a site design and and eBay template. During discussions we told them we had other sites planned in the future so they suggested we prepay for a complete package for all of our services. January of 2019 we paid for 2 sites to be developed as well as 3 eBay templates and a couple social media banners. The first site after multiple change requests, of which we were invoiced for everyone, finally was completed along with our eBay template. We contacted them again on December 6th, 2019 to do our final site and an additional eBay template. The did not respond. We called and left a voicemail. Ninja Templates did not call us back. Finally on December 12th, they sent an email stating "I just got your voicemail. We're completely booked through the holiday, but can certainly get things started in early January, with a 2-3 week design and installation window, with the goal to have things up, tested, and ready to go before 2/1." We provided details of the site and they started work shortly after the New Year. After continuous delays and lie after lie that our site was going to be delivered, they finally installed it on March 15th... 45 days after quoted delivery. During development they tried to charge us exorbitant fees for elements of the site that were requested at the beginning of the project. We offered to exchange future services that were owed to us to get the elements completed. Our email dated Feb 3rd to NInja Templates "None the less, after this project is finished, we are still owed "eBay Design Services (Advanced level-of-service)" with a value of $799 x 2. I will agree to forgo those services if you add the elements to this homepage as we have requested." Ninja templates declined on Feb 5th in an email stating... "The eBay Design Services that accompany / match your web store designs are a paired element of those designs, and that's not really something I can transfer to another application. It was priced and packaged based on what it costs us to perform those services, and isn't suitable for a credit on other services a couple of years later." Finally after a lot of back and forth, they agreed to finish the site with the elements we agreed upon. On Feb 19th, they sent us an invoice for additional $199 for "NinjaTemplates | Custom Development for Category Display (at cost) for 3rd Section as discussed" When we contacted them to provide the remainder of our services they refused. They claimed they used monies from prior paid services for completion of the site. Apparently they conveniently they forgot they declined that offer and charged us an additional $199. Ninja Templates simply can't be trusted. Quoted timelines, payments made and ethical business means nothing to them. They will try to misdirect and spin anything they can to get out from performing services. I anxiously await their rebuttal and attempts to discredit us. We have all the emails and this isn't our avenue for retribution.

Ninja Templates did a great job recreating our eBay store and optimizing our listing page template. Both look fresh and modern while being very easy for customers to navigate. In fact, they turned out far better than we had expected. We really like their attention to detail and the ease of use for the plug-ins we purchased. The design process was easy to use and there was ample communication and feedback. Ninja Templates was very receptive to our requests and they provided excellent customer service through the whole process. We recommend them to anyone looking to create a custom eBay storefront and listing templates.

We have been using Augustus and his team for years now and they simply do a great job at reasonable prices. Their designs are clean and sharp and they are very responsive. I highly recommend them!

A truly great experience from the beginning of the process until the end. They are very structured and detailed and the design they did for us is very clean and professional. I highly recommend!

Augustus and Jenna gave us a beautiful platform on which to base the look of our online presence. The dynamic features in the package we chose will allow customers to browse our inventory within our Store listings in an intuitive way. For us this means we keep potential buyers in our eBay store for longer, leading to more viewership and SALES! They were very involved in the creative process and with the forms they provided we were able to concisely see our vision and inspirations come to life with each step! Being that Ninja Templates works with other services we use, like Sellbrite, Ebay, and Shopify; we can easily integrate our inventory while keeping the layout and item specific information consistent between each site. Updating images and information is easy too, with the Support page and its descriptive instructions provided after installation. When troubleshooting isn't enough, their communication has been phenomenal. They typically respond in minutes when we have any inquiries or requests. This service from Ninja Templates is great for business owners who are new to selling online, know little to nothing about coding, and want their ideas to come to fruition quickly. Most importantly, you will have a team of informed professionals behind you. This company started selling online and their first-hand experience shows from the initial drafts to a finished design. You won't feel abandoned after your projects are completed, which is why this service has become an integral part of expanding our online business. We are excited to start working with Ninja Templates on our next project in the near future!

I can't say enough good things about my experience with NinjaTemplates. These guys are TOP NOTCH all the way around. They were attentive to my needs, created a beautiful design and helped me with implementation. Cost was affordable and communication was excellent. Highly recommended - give them a shot!

We are repeat customers of Ninja Templates as we initially selected them in late 2017 to design our eBay Store and Listing Template and to ensure it conformed with the New eBay Store shopping experience requirements that were to roll out in the months to follow. Ninja Templates created a beautiful design that was free of active content, optimized for an enhanced mobile web experience, and improved search engine optimization (SEO). When it came time to expand our online presence, we were so delighted with Ninja Templates’ previous work that we didn’t hesitate to choose them once again to create a completely new design for our business – Ready-Set-Collect – on the Shopify platform and to also update our eBay Store and Listing Template so that both selling venues shared this same new design. While the thought of creating and implementing a new design for your business can seem daunting, the entire process from start to finish was quick and easy aided by Ninja Templates’ simplified step-by-step process. They completed our design work during the height of the holiday shopping season without delay. Augustus and Jenna from Ninja Templates provided timely work, thorough updates, and rapid responses while ultimately providing us with a professional new look that we are more than pleased with. We highly recommend Ninja Templates to every business requiring design work.