Ninja Templates has delivered everything we asked for on-time, on-budget. Highly recommend!
Response from NinjaTemplates LLCJun 4, 2021
Hi, Dave. Glad you had a good experience working with us on your Volusion to BigCommerce store migration and redesign! It was great working with you as well, and we look forward to working together again in the future! Best of luck! -Augustus
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Alain T.
Beautiful templates. Awesome customer support.
Beautiful templates! Everything is working as expected. A major improvement over the default eBay listings. Greatly enhance the visibility of our store. Awesome customer support. A pleasure to deal with. Highly recommended!
Response from NinjaTemplates LLCMay 26, 2021
Hi, Alain! Working with you and James on your new eBay Template & Designs has been our pleasure. It's always great to hear from happy customers! We look forward to working with you again in the future, and wish you all the very best luck!
CA
Canton A.
Quality Work & Communication
Quality Work & Communication
This team is on it. You literally can't work faster than them. They were always waiting on me to approve stages which rarely happens with me.
Keep it up Augustus
Response from NinjaTemplates LLCMay 20, 2021
Hi, Robert! Wow! It's great to hear that you enjoyed our simple process for creating your eBay Template and eCommerce Designs. We do everything we can to keep things fast, while ensuring that the quality is the very best available anywhere in the world! It was our pleasure to work with you. We wish you all the best, and look forward to working with you again in the future!
SM
Scott M.
Ninja Templates was very responsive and…
Ninja Templates was very responsive and provided quality designs for our eBay stores! Great customer service and a pleasure to work with.
Response from NinjaTemplates LLCJul 5, 2024
Hi, Scott! Thanks so much for your business, the kind review, and for leaving a review of your experience working with NinjaTemplates!
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Albert
NinjaTemplates helped us with custom…
NinjaTemplates helped us with custom designs for our Shopify store and eBay Template. The results were excellent, and the turnaround was fast. Highly recommend. Will be back for Amazon designs once we get our trademark approved there. Thanks again!
Response from NinjaTemplates LLCMar 24, 2021
Hi, Albert! It was a pleasure working with you to redesign your corporate branding and help you expand your online retail operation to include eBay. We look forward to working with you again soon on your Amazon Brand Store, and wish you the best! -Augustus
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Elaine
Three Months for a Useless Site-DISASTER
Wow, what a coincidence! I have a paid invoice from Ninja Templates and the person who continues to lie to me and threaten me has the exact same name, Augustus. This guy has swindled a disabled widow operating a charity helping rescued animals out of $3999.
And ALL I have requested are the designs they had made (the pictures for the collections) to recreate my website in a template that is functional, the one provided after 3 months of waiting by Augustus is NOT functional. ZERO INTEGRITY.
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I was so excited to work with this company, they seemed so nice and promised me the most amazing website in 2-3 weeks. I contracted with them in September. I finally got my first draft in LATE October, over 3 weeks out. I requested some revisions, specifically asked that my collections not be set up to auto populate as that feature is not very effective in Shopify. Finally the first week in December, the website was "delivered" with no notice, nothing. I had a company waiting since October to run our promotions for the holidays and had to put them on hold, waiting for this premium, "high converting" powerhouse of a website. What I received in December had none of the changes I had requested. It had not been tested or anything to make sure things worked properly. The collections were not what I had agreed to and after at least 3 requests to NOT have them auto populate, they were set to autopopulate and they were such a mess! Every product was in pretty much every category making collections worthless. Some had zero products in them. The picture for each collection was hard coded, meaning that I could not take the collection picture and put it with my existing collections, which were accurate. After three months of waiting, I had a website that could not be used at the busiest time of the year! Augustus put my old website back and assured me that they would get things fixed. I never heard from him again. I repeatedly emailed and sent in a form for revisions, silence. I filed a dispute with PayPal, THEN I heard from him threatening me and accusing me of "theft of services"! Very professional and nice.... NOT! I had also paid $389 for three banners to be made, holiday banners for the first page of the site. They sent me three pictures that were not banners at all, I'm not sure what they could even be used for, they were not banner sizes and were not anything that you would put on the home page.
I was then promised that I would receive the graphics to put the site back together using their images if I did not pursue the PayPal dispute. I did not and have still not heard back from Augustus on when my graphics and the banners I paid for will be delivered. SCAM is what I would call this company. I paid them $4,000, I should have the most amazing, functional, high converting, impressive site on the internet and I have nothing that is functional and it took 3 months to get it, not 3 weeks or the "days" promised on their website. This was my experience, I've been scammed out of $4k and my business is a nonprofit animal rescue charity. Maybe they'll treat you better......
Response from NinjaTemplates LLCMar 24, 2021
This reviewer is not a NinjaTemplates client, and the situation described in this review was never brought to my attention. -Augustus
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Gage A.
Fast and easy to work with
Ninja Templates was very fast and helpful in updating our eBay brand stores. their quick responses and attention to detail is what makes us keep coming back.
Response from NinjaTemplates LLCFeb 9, 2021
Always a pleasure working with you, Gage. Until next time, all the best!
HS
Harasztosi S.
Quick and high quality service
Quick and high quality service, great design and fast communication. Highly recommended!
Response from NinjaTemplates LLCFeb 9, 2021
It's been a pleasure working with you, Szabi! If we can help you with any web store or marketplace design services in the future, please don't hesitate to ask!