Ninja PatchesReviews of ninjapatches.com

This was my first time ever ordering patches. Not a good turn out. When you order something from a company you expect them to care about the quality of the item. However, the patches I was sent had writing that was not even readable. When I contacted them, they blamed it on me and gave me no course to fix it. No refund. Just deal with it. I dont understand how as company you can in good consicous send out such garbage. I will never order from them again. PS. I always order stickers from another company. They come with a proof that the worker checks first. This might be a good idea for Ninja Patches to do before you send out 50 items to put in the garbage.

I had several issues with my order. I saw an advertisement for 5 Day Turnarounds on embroidered patches, which I clicked. However this option did not apply to 3D Embroidered Patches. I received my patches past my deadline. When I received the patches, it had been altered. The fonts were replaced. The icons were not printed clearly. Ultimately I would not return to NinjaPatches for a future order. I will admit that email correspondence was really good, polite, informational, and timely.

I am so happy with the product that I received! The patches look even better than I expected for having some small details. The patch has an irregular shape and I was afraid that there would be extra material in the empty space. Much to my surprise, the cut out was done exactly as it should be without me having to go back and forth to request it and it looks just like the image I uploaded. The turn around time was shorter than the estimated time. The shipping was fast and the product arrived early. I will definitely order again in the future, especially for custom pieces!! Thank you, Ninja Patches!

This is my first time using Ninja Patches. It has not been the smoothest of experiences. The initial outcome was not what my are called for. I sent edits to Ninja and was not allowed to see the outcome until post production. Loose stitches and such are noticeable with the text. Customer service seemed to be remote and not with the production shop. I did get my $19 back for the proofs. The patches arrived and are not a crisp as I would have hoped. I own a professional embroidery company and am looking for a vendor to take on my patch making orders. The Jury is still out if this will be Nija.

Great assistance. Clear and precise communication. Love Ninja Patches and Ninja Transfers.

They are super helpful and quick to respond

The best customer service, hands down, I've ever received from a supplier. We had a small issue with one of my projects and they went above and beyond to make it right, and quickly. Thanks Peter!

Miguel was great! He was attentive, helpful, friendly and knowledgeable. Top notch support from him.