Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Internet & Software · New York, New York
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Internet & Software · brooklyn, New York
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Internet & Software · Yonker, New York
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556 approved reviews, newest moderated first
JDHeat
Brent was an absolute Pro with my installation!! Ninjacators has been top notch with customer service!! I Would highly recommend them to anybody!!
Response from Ninjacators LLCJul 31, 2024
Hello, Thank you for your review! Our Support Team truly appreciates your feedback, and we’re glad to hear your positive thoughts about Agent Brent. We are fortunate to have him on our team, and your recommendation means a lot to us.
Sandy P.
NinjaCators is fantastic for getting Indicators for market pulse, Education and Videos helping retail traders get started with Futures and Forex trading. Daily trading class with Richard is Spectacular!!
Response from Ninjacators LLCJul 31, 2024
Hi Sandy! We truly appreciate your feedback. We’re delighted to hear that you’re enjoying the live sessions with Richard and that our offerings have enhanced your trading!
Greg N.
I think it may be a good system, but after my white glove setup I am lost. The bots are running and working, but I do not know how to configure the system on my own. When I ask for help the response is the same, “it’s all in the setup videos.” I have watched them several times and get lost in these fast paced videos that zig and zag. When I watch the Monday, Tuesday, Thursday live sessions I get the same response to my questions, watch the videos. A detailed step by step written document would work better for my learning style, I was told it was in the works in one of the live sessions, but it’s not available. I will not go live unless I know I’m in control. One person reported he lost $2500 in 3 hours when he went live, I do not want that to happen to me. Help!
Response from Ninjacators LLCJul 31, 2024
Hi Greg, We’re sorry to hear about your experience. According to our records, it appears you've since been in communication with our team. We understand that our program can be a lot to learn initially, and our team is here to assist you. We appreciate your feedback and will work on providing more educational content that goes beyond the video format. While each user may have their own unique approach to our program, we strive to provide all the resources you need within the member area. Please don’t hesitate to reach out to our team if you need further assistance.
Jlo
tunnel trader is not what you say it is. the drawdowns are way too big. I love Josh and is the reason I bought it, but it's not worth it. it takes 5 trades to make up for 1 losing one. not sure how can I change it for something else.
Response from Ninjacators LLCJul 30, 2024
Hello, I’m sorry to hear that the program is not meeting your expectations. Our goal is always to ensure that our products benefit our customers and enhance their trading strategies. Our team will be reaching out to you directly to provide some resources and options moving forward. We hope to have the opportunity to improve your experience.
Dee
Friendly and quick service.
Response from Ninjacators LLCJul 23, 2024
Hi Dee, Thank you for your review! Our Support Team is here to help and is available if you need any assistance.
Disgruntled U.
Challenges transferring funds due to limited options and incorrect information on website or in application. Webbot chat option does not work. Currently don't really know how the system works because can't really do anything without funding account. Help particularly unhelpful telling me that I have the information needed, despite me repeatedly telling them the exact information that my bank is requesting - so far extremely frustrated. Hoping that things change in the future but right now this is my review after a week of using them.
Response from Ninjacators LLCJul 23, 2024
Hello, We sincerely apologize for your experience and have noted that our support team has not yet been contacted by you. While we recognize that issues related to the NinjaTrader platform, broker, or data may be beyond our control, our Support Team has reached out to you directly to provide the necessary resources to assist you. We value your feedback and would appreciate the opportunity to address any concerns in order to enhance your experience moving forward.
Dwayne D.
TBD...so far so good!
Response from Ninjacators LLCJul 23, 2024
Hi Dwayne, Awesome! Please reach out if you have any questions, our team is happy to help.
Victor E.
Quality of content is superb.
Response from Ninjacators LLCJul 23, 2024
Hi Victor, Thank you! Our team is committed to providing the highest quality educational content and tools. Happy trading!