Nine Line ApparelReviews of nineline.com

I have ordered from this company multiple times in the past and have not had an issue, however, I ordered from them on November 11 and still have not received the order. I have tried reaching out to customer service and have had no luck. This was a large order that was supposed to be Christmas presents. As a wife of a deployed soldier, I try my best to support, small businesses, especially when they are on by veterans, but I am highly disappointed in this company, and will be taking future business to a different company.

This company used to be fantastic. I placed four orders in total, three of which were wonderful. Recently, the customer service has gone significantly downhill. It took me over eight weeks to get my order and when I did it was incorrect and now they are not responding to me to return the order. I will never order from this company again, and I’m so glad other people are posting to warn others.

Horrible customer service ordered a shirt on September 2 after two weeks of not hearing anything I finally sent an email two more days later I got a response saying oh yeah our mistake someone will be in contact with you shortly with the shipping number. A week later still nothing not even a status of the order. Finally I emailed back customer service and threatened to file a fraud claim with my credit card company and I'd like to cancel my order and magically the order got shipped out immediately. I'm not completely convinced this isn't a scam company that's using patriotic customers and the umbrella of veteran owned to steal from people. I would be very cautious of ordering anything from this company online.

Been 5 weeks since I placed my order, and heard nothing from them since, tried to reach them but no replies. Disappointing, would not recommend sadly

Absolutely No customer service. Three weeks after paid for product and no shipment and No response from customer service. No human being answers phone calls. Careful doing business with the company.

thin cheap material what more needs to be said.

I wish I could leave them less than 1 star. Ordered 3 shirts on June 17th. Today is July 6th and they still have not shipped. I've received to emails explaining to me how hard they are working to fulfill my order. Easy solution...... refund my money!

24 hour ship order placed 1+ week ago, reached out to customer service received no response. Still received nothing! Continuously disappointed by this organization.