Nine Line ApparelReviews of nineline.com

I ordered 2 hats and only received 1 hat. The hat itself and the design is very generic. This is the first time I’ve ordered a product and will be the last.

My husband put in an order and never received his shirts. They said it would take a month to ship from China, but 6 months later, it still hasn’t come. (Couldn’t recall exact date) He laughed it off, but I felt we need to warn future customers.

APPAREL IS NOT MADE IN THE U.S. I I ordered 2 shirts, the tag shows "USA STRONG, ASSEMBLED IN NICARAGUA OF U.S. COMPONENTS". Another website claiming to care about American manufacturing yet is made in NICARAGUA. I tried leaving a REVIEW ON YOUR WEBSITE 3 TIMES AND YOU'VE DELETED IT EVERY TIME. So you are deceiving your customers.

Expensive for what you get. T shirts are cheap, lightweight and very thin material. Doubt they will last long. Sizes run small - Order a size larger.. overall not impressed. Will probably not buy again.. I only live 30 miles from their factory in Savannah.. I should’ve visited in person to check quality before ordering online.. lesson learned.. UPDATE: 9/19/24: As I said sizes run small. I returned 3 shirts for exchange to larger size. Entire process from me shipping to receiving new shirts was 10 days. So pretty responsive customer service. Just wish shirts were heavier material. Wanted to support them as I am a veteran but just can't..

Made an order a month ago , haven’t recieved any information except order confirmed upon placing it. I however do get daily emails encouraging me to buy more items. Not impressed at all with this companies service.

Ordered a single long sleeve shirt 10 July. After having contacted them several times and getting canned response and excuses from customs service. Received the wrong size the first week of August. Immediately returned it and after contacting them again several times. More excuses and canned responses. Told them to cancel and refund me. They have lost me as A loyal Customer. I will no Longer wear or advertise nor will I freely promote their company and I will tell everyone I know to avoid ordering from them as they used to be a great company but they have forgotten it was the customers that built them.

I placed an order on July 7 and have emailed them a few times, but I keep getting the same response that the Customer Service Manager will ensure the order is processed. It's now 7/22, and outside of the canned email responses, no one has contacted me about the delay, and the order still shows as "Unfullifed". I am all about supporting Veteran owned companies, but not when they have this poor customer support.

Payed for 3 to 5 days for shipping on june 27 and still waiting 3 weeks later called them twice and said they are on the press and that was a week ago and said I would receive items on July 15 no order so called again and was told it was on the press and it will be shipped next week don't think I will order from them again