Nine Line ApparelReviews of nineline.com

Really wanted to support this organisation, but this will be my first and last purchase with them. Bought two men’s large t-shirts. Received two paper thin shirts that are definitely not large. First cold water wash and they shrank down to maybe a boy’s medium. Sent them an email thinking maybe they’ve got a manufacturer flaw, but nope. Got a response that thin material is what they’re after and I could basically eat it. Avoid these guys - scam crap material and poor customer service.

The quality is horrible and they say material made in China!! Company is deceiving and just all around horrible! After washing them one time they look like rags, so now we literally use them as rags for our toilets and floors!

Initially working with one of the reps to create custom unit shirt went well and consistent communication. Design submitted. Proof was done up and sent for approval prior to ordering. The proof was exactly how we wanted and the color scheme matched on multiple computer screens. However, when the shirts arrived, the colors were off drastically on both styles of shirts. Reached out to the company and took a few times trying to get a response (only after I called in directly). Was told to take pictures. Did so in bright lighting with multiple printouts of the logos and their color scheme that was included on the proof. They showed the colors did not match and were lighter. Sent them to the company. was told best they could do is either a discount in next order but they couldn’t do a full reprint for free. So we spend $3500 on shirts that don’t even match colors on design and proof. Defeats the purpose of approving a proof. If you screw up you’re responsible. Don’t charge the person more money for reprint. What kind of business are you running? Will never order from them again. Anything to make a buck these days.

What a disappointing company, poor sales & service, the no exchange policy means , they screw up by sending the wrong shirt & you "take it on the chin" for shipping. The quality is very average & with all the "flag waving" on the website you are expecting much more. All I can hope for now is I get my refund?. Stay clear, & I hope Mrgunsngear gets his shirts for free cause I wouldn't pay for them. Edit, to be fair they did process my return quickly and are sending me the right t-shirt, there response was fast and "no questions asked", very professional. So far so good. Thank You. Update, so while they seem to process the replacement shirt order, it's been about 2 weeks and it hasn't shipped and email responses are "auto replies" again, disappointing.

Placed order Oct.8 2021. Still haven’t received it Dec 9

Almost 8 weeks order has been in, and nothing! I’m canceling and hope to get my money back!!! I thought I was buying from a veteran and USA made. Don’t buy!!

ABSOLUTELY HORRIBLE! DO NOT TRUST THIS COMPANY. I HAVE HAD MORE THAN ENOUGH WITH THEM. ADVICE TO EVERYONE, COMPLETELY STAY AWAY FROM DOING BUSINESS WITH THIS COMPANY!

The company is horrible. Everything you purchase ships from a Chinese-made counterpoint and the products is garbage. Don't waste your money! I even received a call from a female associate in a voicemail telling me to call her back to hash it out because I said their products were garbage.