Mark
Slow to ship, but kind on the phone
I have placed three orders with this company in close proximity, one being a gift. I have waited for over two weeks and the orders are still listed as "unfulfilled". As a veteran, I trusted this company, as they advertise they are founded by veterans and they serve veterans. I sent two emails about my order and one was answered in which I was told to wait on my order. Update: I received a personal phone call from someone at NineLine, they apologized and explained the order was held up by one item that was not in stock. They offered to change it with a similar in stock item and ship the same day. I suggest if you are having a problem with them, call them instead of email.