Nialaya Jewelry Reviews | Read Customer Reviews of nialaya.com

Nialaya JewelryReviews of nialaya.com

4.6163 reviews
Jewelry & Watches
8215 Melrose Ave, Los Angeles, California

Call Directions Website

Nialaya Jewelry

About Nialaya Jewelry

Danish-American founder Jannik Olander started Nialaya as a tribute to a Shaman he met on a life-changing journey through India. Inspired by spiritual insight and a deep belief in energy healing, he returned to Los Angeles with a vision: to create meaningful jewelry that channels personal power and intention.Rooted in a “Handmade in Hollywood” ethos, every Nialaya piece is crafted by hand in the brand’s Los Angeles studio using carefully selected pearls, gemstones, beads, sterling silver, stainless steel, leather, and precious stones. What began as a small collection sold to a renowned boutique in Beverly Hills quickly caught the attention of Hollywood’s elite. Nialaya soon became one of the most celebrity-endorsed jewelry brands in the world.Since opening its flagship store at 8215 Melrose Avenue in 2010, Nialaya has grown into a globally recognized name. From Los Angeles to Tokyo, its bold, boho-luxe designs have become symbols of individuality, style, and spiritual depth — more than jewelry, they are statements of purpose.

Nialaya Jewelry (nialaya.com) has 163 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: nialaya.com
Website: nialaya.com
Category: Jewelry & Watches
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Jewelry & Watches, California

Nialaya Jewelry reviews

163 approved reviews, newest moderated first

Michael Grip J.
Jul 9, 2024
Best support ever:-))
Back in 2019 my wife gave me a Dorje Flatbed bracelet in Blue Tiger Eye and gold for my birthday, I've worn it practically every day since, three weeks ago I accidentally pulled too hard on it and the lace broke. Contacted their support crew and apparently it was still under warranty:-)) I sent it to Denmark where goldsmith Tina worked her magic on it, I got it back two days ago, like new:-)) I have nothing but the highest praise for both the quality of their merchandise and the fact that their support team is top-notch. Kind Regards Micke Grip Jarfalla Sweden
Response from Nialaya JewelryJul 9, 2024
Dear Michael. Thanks for the wonderful review. This makes us all very happy. We always try our best and great reviews from happy customers like you, make it all worth it. We are always here to help. Best Regards from Team Nialaya.
Report
Reginald
Jun 5, 2024
Great experience at Nialaya
The Service Rep ( Juan) helped me with patience and care. I had an amazing shopping experience. I will be returning not just because the jewelry is amazing but the service was stellar!
Response from Nialaya JewelryJun 5, 2024
Dear Regina, Thank you so much. We love our happy customers and it was such a pleasure helping you. Wishing you a great day and hope to see you soon again. Best Team Nialaya
Report
casey S.
May 5, 2024
Love this place!
Love the jewelry here and Juan, the staff person who helped us was patient and super kind and helpful. Amazing selection of styles that are classic and of the moment.
Response from Nialaya JewelryMay 5, 2024
Dear Casey. Thanks so much for the kind review. We really appreciate it and hope to see you back again soon. Best regards from Team Nialaya
Report
bo Z.
May 3, 2024
Friend
Nice shop. Need more time stay there
Response from Nialaya JewelryMay 3, 2024
Dear Bo. Thanks for shopping at Nialaya. We hope to see you again soon. Best Team Nialaya
Report
Mark D.
Mar 12, 2024
Excellent service and quality!
Initial mistake with wrong item being sent was quickly rectified. Unbelievably quick shipping from LA to the UK - if first package had been correct then it would have been unreal…but even with rectifying the mistake and resending the correct item + a free gift as way of apology for inconvenience the correct item arrived within just a few days of placing the order. Very impressed with the level of service and how quick the guys rectified a mistake. The quality of the item (Nail Ring with Dorje engraving) is excellent and will become a staple piece of my jewellery. Overall extremely impressed.
Response from Nialaya JewelryMar 12, 2024
Dear Mark. Thanks so much for those kind words. It's really appreciated when someone takes the time to write about their great experience. Very kind of you and we look very much forward to helping you in the future. Best Team Nialaya
Report
Alex M.
Mar 7, 2024
The delivery took 9 days after the…
The delivery took 9 days after the order was placed. However, the products do not correspond to the quality as described on the website. The prices are disproportionate to the quality. To be honest, this is pure rip-off!
Response from Nialaya JewelryMar 12, 2024
Dear Mr. Moll. We are genuinely sorry to hear about the frustration and anger you're experiencing. Our product descriptions explicitly outline the composition of each item, leaving no room for ambiguity. It's crucial to note that each bracelet is meticulously handcrafted, bead by bead, in Los Angeles. Moreover, the wire utilized in the "Wrap around bracelet" is sterling silver, as clearly stated. Therefore, there is indeed silver present in your bracelets. However, we opt for steel in these specific bracelets due to its superior durability—it doesn't tarnish, lose its shine, or succumb to dullness or dirtiness, unlike silver. Upon receiving the bracelets back You can expect a full return and we wish you good luck and positive energy as it's clearly needed. 😉
Report
Zlata P.
Feb 29, 2024
Order was placed week ago
Order was placed week ago. Still not delivered nobody answer me no email from them.
Response from Nialaya JewelryMar 1, 2024
Dear Zlata, So sorry to hear about this. Where did you place the order please? We have looked everywhere but Your name doesn't appear in our system. Are you sure you have bought something from Nialaya.com please.? Let us know, we are here to help you. Thanks so much. Team Nialaya
Report
Sophie
Dec 7, 2023
Parfait
Bijoux magnifiques et de grande qualité. Service après-vente efficace et très aimable.
Response from Nialaya JewelryDec 12, 2023
Dear Sophie. Merci beaucoup pour ces mots gentils. Nous espérons vous accueillir à nouveau bientôt à Nialaya.❤️
Report