NexampBuilding the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Raymond B.
The credit to my account confirm saving in the process.
Response from NexampApr 29, 2025
Hello Raymond, thank you for your review. It’s great to hear that you’re seeing the benefits of solar credits on your account. We’re excited to help bring continued savings and appreciate your support of clean, local energy.
Guest
I am not a Nexamp user but why would I want to make involved monthly bill comparisons in order to prove out a 10% savings? My advice to this company is to partner up with the utility company and show the savings on a single "monthly" bill. Unless that happens, I'm out.
Response from NexampApr 28, 2025
Hello, Thank you for your feedback. Currently, Nexamp issues a separate bill because we operate independently from your utility provider. While the utility applies solar credits from your share of the community solar farm to lower your electricity charges, Nexamp bills you separately for those credits at a discounted rate, typically resulting in savings of about 10%. We understand that a unified billing experience would be more convenient, and we are actively working with utilities, regulators, and industry partners to advocate for and support enhanced billing models in the future. Improving the customer experience remains a top priority for us, and feedback like yours helps guide these efforts. We appreciate you taking the time to share your thoughts and would be happy to welcome you to the Nexamp community in the future, should the timing and opportunity feel right for you.
David F.
cheaper power
Response from NexampApr 29, 2025
Hello David, thank you for your review. We're glad to know you're seeing lower energy costs thanks to your Nexamp subscription. We appreciate your support and look forward to continuing to bring you clean energy savings.
Gayle
I thought the presentation was informative and the sign up process was easy. The billing is separate from CMP , but not an issue. I have recommended Nexamp to some of my family.
Response from NexampApr 29, 2025
Hello Gayle, thank you for your thoughtful review and for recommending Nexamp to others! We’re glad to hear the enrollment process was smooth, and we’re proud to support you. Thank you for being part of the Nexamp community.
Joyce S.
It was an easy process. The person I talked with was excellent and helped me through the proces
Response from NexampApr 29, 2025
Hello Joyce, thank you for the great feedback! We're so happy to hear the enrollment process was smooth and that our team was helpful along the way. We look forward to bringing you consistent savings with community solar.
Guest
I’m very pleased since switching to Nexamp. Any discount on insanely high MA utility rates helps. Their service is great. Always a friendly, helpful rep on the phone. I highly recommend Nexamp!
Response from NexampApr 29, 2025
Hello, thank you for the kind review! We’re thrilled that you've had a positive experience and are seeing relief from high utility rates. It’s great to know our team has been friendly and helpful, and is exactly the experience we aim to provide. Thank you for being a Nexamp subscriber.
Pamela S.
So far I have not been enrolled in a solar farm so I don't have much experience yet.
Response from NexampApr 24, 2025
Hello Pamela, Thank you for sharing your experience. Due to high demand, our solar farms in your area are currently fully subscribed. We are actively working to expand access, and our team will enroll you in a solar farm as soon as space becomes available. We truly appreciate your patience and enthusiasm as we work to bring you the benefits of clean, local energy. Once you’re enrolled, we’ll be in touch with everything you need to get started. In the meantime, please don’t hesitate to reach out with any questions—our team is here to support you every step of the way. Thank you again for your interest in community solar and for choosing Nexamp.
Paul V.
The statements of ComEd pricing have been fluctuating fairly wild. That said, our household electric bill averaged out to the 15% saving we signed up for. Thanks Nexamp!
Response from NexampApr 14, 2025
Hello Paul, thanks for the thoughtful review! We understand how utility rates can fluctuate, so we’re glad to hear your average savings aligned with expectations. We appreciate your trust in Nexamp!
