NexampBuilding the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Bill O.
You have kept me informed on the progress of my application.
Response from NexampMay 8, 2025
Hello Bill, thank you for your review! We're glad to hear that our communication has met your expectations. At Nexamp, we work hard to keep customers informed throughout the enrollment process and while awaiting assignment to a solar farm. We appreciate your patience and look forward to helping you achieve savings through clean energy!
Henry S.
Good contact & information.
Response from NexampMay 6, 2025
Hello Henry, thank you for the positive review. We're glad the information and communication met your expectations. Our team is here to support you and ensure you get the most out of the program and your savings.
Jeffrey Gnad Jr. C.
Nexamp followed through on their promises.
Response from NexampMay 6, 2025
Hello Jeffrey, thank you for your review. Our team works hard to be transparent and provide clear information about our program and its benefits. We're glad to hear that we met your expectations and will continue to support you as needed. Thank you for being a Nexamp subscriber.
Lois
So far so good. Still waiting for the connection to the solar farm, though. You did send me the $75 gift card, which was much appreciated!
Response from NexampMay 6, 2025
Hello Lois, thank you for your review! We're excited to have you as part of our program and are glad you're enjoying your sign-on bonus. We appreciate your patience as we work to connect you to the solar farm and begin delivering savings.
Geoffrey
I was able to complete pre-requirements. Uncertainty is not my friend.
Response from NexampMay 6, 2025
Hello Geoffrey, thank you for your review. We're glad you found the process manageable and that you decided to join our community solar program. We look forward to delivering the benefits of clean energy and savings to you.
Barb P.
I was sent a link from a friend to join and get a free Gift card. Im looking forward to the savings on my Electric and also my gift card.
Response from NexampMay 6, 2025
Hello Barb, thank you for your review! We're glad to have you on board and appreciate the referral. We look forward to delivering savings on your utility bills and hope you enjoy your gift card in the meantime.
Gail C.
Excellent customer service experience. Took the time to explain the process and what to expect.
Response from NexampMay 6, 2025
Hello Gail, thank you for the positive review! We're proud of our customer support team and are happy to hear they provided the clarity you needed. We'll continue to be here for you to ensure you get the most out of your Nexamp experience.
Brian W.
I have been a customer for over a year at my primary residence. Now planning to sell and move into my second home full time. I called Customer Service to initiate a transfer of service to the other residence. Ms Emily Spenser, Sr Support Specialist assisted me with all of my questions; answered repeated emails and phone calls and was professional and knowledgeable every step of the process. Emily has a natural gift of Customer Service, not just trained or following a script. Employees such as Emily are hard to find and what makes working with Nexamp a pleasure.
Response from NexampApr 29, 2025
Hello Brian, thank you for the kind words and for being a valued customer! We’re so glad to hear that Emily provided such thoughtful, knowledgeable support during your transition. We’ll be sure to share your praise with her and the team. We look forward to continuing to support you at your new residence and truly appreciate your continued trust in Nexamp.
