Rob M.
Helpful and quick customer care
Needed to cancel tickets after booking a film when I thought it was a play. Finnian was very helpful and understanding, securing me a voucher instead.

Welcome to New York Theatre GuideYour premier guide for all things Broadway and beyond since 2003. We’re your one-stop shop for tickets, news, reviews, and information on the best experiences and culture in New York City. At New York Theatre Guide, we are passionate about theatre and dedicated to bringing you closer to Broadway, Off-Broadway, and all kinds of cultural experiences from across the city of New York. Our mission is to provide all theatre, arts, and culture enthusiasts with the most reliable, up-to-date information, reviews, and ticketing services, to help you plan unforgettable experiences.Why People Turn To New York Theatre Guide:🎟️ Show Tickets: Explore all events currently on sale and conveniently buy tickets to your favorite shows directly from our site.📰 Latest Theatre News: Stay informed with the latest happenings in New York's vibrant theatre scene.💬 Comprehensive Reviews: Read in-depth reviews from our team of experienced critics.👀 Theatre guides: Get insights and tips for enjoying the best of New York theatre. Check out our complete Broadway theatre guide for information on buying tickets, planning a theatre trip, and seeing Broadway’s best shows.🎡 Beyond Broadway: Discover guides to New York City’s various neighborhoods, historic hotspots, and most popular attractions. Find out how to build a day, a weekend, or a full itinerary around your theatre trip, or discover and get tickets to cultural experiences beyond theatre, tailored to your interests.✅ Trusted by Theatre Enthusiasts: Trusted by over 200,000 readers each month, from avid theatre-goers to first-time visitors to New York, our site provides reliable, comprehensive, and engaging content that enhances every aspect of your theatre experience.Our dedicated team of New York-based writers and critics work tirelessly to bring you the best content. We are all theatre enthusiasts who live and breathe the art, ensuring you get the most insightful and engaging coverage. Like you, we share a
New York Theatre Guide (newyorktheatreguide.com) has 799 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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799 approved reviews, newest moderated first
Rob M.
Needed to cancel tickets after booking a film when I thought it was a play. Finnian was very helpful and understanding, securing me a voucher instead.
JD J.
I purchased a Broadway show ticket and had to cancel my NY trip as I recently found that my dog is now requiring chemotherapy. Patty, Customer Experience Representative made it so easy for me to cancel my ticket and receive full reimbursement. - JD Jasso, Dallas TX
Jesse C.
Very good show. Lived up to the hype.
Mrs Sue M.
Finnian was amazing!! I got an immediate auto-response (on Sunday) letting me know a human would contact me. I assumed that couldn’t happen until Monday during human business hours. But I got a super-human response instead. Finnian was great—faster than the speed of light and best of all, he corrected my subhuman mistake and procured a refund for me immediately. Thank you, Finnian.
Salena D.
Agent very knowledgeable and helpful
Jamie
Alejandra was Quick to hop on, understood my issue and actioned my request quickly and in full.
Andrea B.
Alex handled my concerns promptly, professionally and much to my satisfaction. I really appreciated the kind and helpful response. I'm from the Midwest, and this kind of response makes me love NYC even more...it is a good reflection!
Joshua H.
Finnian did a great job helping me out! I accidentally purchased tickets for the show a week prior to when I was visiting NY. Finnian was able to get me a voucher to get me in for the date I was originally looking for. His response time was very efficient, particularly for helping me out on a holiday. 5/5 stars. Great experience.