New York Theatre Guide Reviews | Read Customer Reviews of newyorktheatreguide.com

New York Theatre Guide Reviews | Read Customer Reviews of newyorktheatreguide.com

New York Theatre Guide reviews

799 approved reviews, newest moderated first

Chris L.
Dec 12, 2024
The worst show I have been
The worst show I have been. They turned the story into just a crash musical, vulgar and tooo long
Response from New York Theatre GuideDec 13, 2024
Hello Chris, Thank you kindly for taking the time to share your thoughts and feedback on your recent theatre experience. Although we don’t don't have any influence over the creation of the show itself, we're always keen to hear what our customers think of the shows we are selling. For that reason we’ve partnered with ‘Show-Score’, an independent theatre reviews platform, to connect audiences in New York City/London with shows they’ll love. Their platform is built entirely upon honest, informative feedback from passionate theatre-goers such as yourself, and we feel your review would greatly benefit audiences looking to discover the right shows for them. You can share your feedback on this show, and any others you’ve seen over at https://www.show-score.com Should you have any feedback relating to your experience with one of our team or around the services we offer then we’d love if that can be shared here through TrustPilot. Thank you once again for your review, we hope that you'll soon return and find a show that you love! Best Regards, The New York Theatre Guide Team
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Wes P.
Dec 12, 2024
Chicago on Broadway
Chicago on Broadway! 5⭐️ An absolutely amazing experience. Easy booking process, right through to taking our seats. Our E-tickets were sent through 24hrs before the show. I can’t complain at all. Any queries I had were dealt with quickly via Customer service. 5 star experience from me
Response from New York Theatre GuideDec 13, 2024
Hello Wes, Thank you for your review! We’re thrilled you had such a smooth experience, from booking to taking your seats—sounds like everything was 'Razzle Dazzle' from start to finish! Our Customer Experience Team loves helping with any queries, so it’s great to hear they hit the right note for you. If you have a moment, we'd love if you could share your feedback about the show itself over at https://www.show-score.com We've partnered with them to help connect audiences with shows they’ll love through reviews and feedback from passionate theatre-goers such as yourself. We hope to see you again for another 'All That Jazz' kind of evening on Broadway 🎩✨ Best Regards, The New York Theatre Guide Team
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Susan B. S.
Dec 12, 2024
Great show!
Great show!! Very emotionally charged.
Response from New York Theatre GuideDec 13, 2024
Hello Susan, We're so pleased to hear you enjoyed your recent theatre experience. If you have a moment, we'd love if you could share your feedback on this show over at https://www.show-score.com We've partnered with them to help connect audiences with shows they’ll love through reviews and feedback from passionate theatre-goers such as yourself. We look forward to welcoming you back to Broadway in the future. Best Regards, The New York Theatre Guide Team
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Sam K.
Dec 10, 2024
Great customer service
The customer service was great. The chat bot was okay to a point out of hours but a real person quickly stepped in and resolved by issue promptly. Thank you so much.
Response from New York Theatre GuideDec 13, 2024
Hello Sam, Thank you for your review! We’re glad to hear that our Customer Experience Team were able to resolve your issue promptly. While our chatbot can assist outside of hours, we’re happy one of our agents was able to step in and help right away during our opening hours. We appreciate your feedback and look forward to welcoming you back to Broadway again soon! Best Regards, The New York Theatre Guide Team
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Ed M.
Dec 10, 2024
Life Happens
The ability to communicate about my purchase and options is invaluable. Life happens and the New York Theatre Guide knows that. This is my 'one-stop-shop' for everything Broadway. Thank you and happy holidays.
Response from New York Theatre GuideDec 13, 2024
Hello Ed, Thank you for your kind review! We’re so glad to hear that our communication and options helped make your experience easier. We’re honored to be your ‘one-stop-shop’ for everything Broadway and truly appreciate your support. Wishing you a wonderful holiday season, and we look forward to welcoming you back again soon! Best Regards, The New York Theatre Guide Team
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Carol M G.
Dec 8, 2024
The actors didn’t speak clearly enough or…
The actors didn’t speak loud enough or enunciate clearly enough for people in the back to hear. It was too long and too slow.
Response from New York Theatre GuideDec 13, 2024
Hello Carol, Thank you kindly for taking the time to share your thoughts and feedback on your recent theatre trip. Although we don’t don't have any influence over the creation of the show itself, we're always keen to hear what our customers think of the shows we are selling. For that reason we’ve partnered with ‘Show-Score’, an independent theatre reviews platform, to connect audiences in New York City with shows they’ll love. Their platform is built entirely upon honest, informative feedback from passionate theatre-goers such as yourself, and we feel your review would greatly benefit audiences looking to discover the right shows for them. You can share your feedback on this show, and any others you’ve seen over at https://www.show-score.com Should you have any feedback relating to your experience with one of our team or around the services we offer then we’d love if that can be shared here through TrustPilot. Thank you once again for your review, we hope that you'll soon return and find a show that you love! Best Regards, The New York Theatre Guide Team
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Janet W.
Dec 8, 2024
Loved Cult of Love
Loved Cult of Love. Impressive acting by the Entire cast! Carols were charming part of story. Significant issues were intelligently explored. Desire for family connection shown in powerful way.
Response from New York Theatre GuideDec 13, 2024
Hello Janet, We're so pleased to hear you enjoyed your recent trip to see 'Cult of Love'. If you have a moment, we'd love if you could share your feedback on this show over at https://www.show-score.com We've partnered with them to help connect audiences with shows they’ll love through reviews and feedback from passionate theatre-goers such as yourself. We look forward to welcoming you back to Broadway in the future for more unforgettable experiences. Best Regards, The New York Theatre Guide Team
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Anonymous
Dec 6, 2024
quick refund via chat box
quick refund via chat box
Response from New York Theatre GuideDec 13, 2024
Hello there, Thank you for your review. We’re glad to hear that the refund process was quick and easy through our Chat assistant. We strive to make everything as simple as possible for our customers. We greatly appreciate your feedback and look forward to assisting you again in the future! Best Regards, The New York Theatre Guide Team
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