NewtraveltripReviews of newtraveltrip.com

Wish there was an option of negative stars. My brother bought a ticket in March for a June trip. When he arrived at the airport the day of his departure, he was informed by WestJet that his flight was changed to the next day. It is the responsibility of the travel agencies to notified customers of any changes, he never received that from Newtraveltrip. Lucky WestJet had confirmation for his departure and they reissued him a new ticket. Now comes the return ticket. When my brother arrived at airport for return home flight, WestJet counter was closed, no flights that day. We were lucky to find a WestJet agent, she was nice enough to check my brothers' ticket. She informed us his return ticket is not in their system. The flight reference number and date he was provided by Newtraveltrip does not exist. My brother called Newtrraveltrip and the guy told him they will need to do an investigation to see what happen. My brother had to be home the next day, so he can make it in time to start a new job. No help with finding him a new flight, nothing. He had to pay another $1000 Canada (includes baggage fees) to got on a 12am flight that night. This was June 9th, it's July 23 and still has not received any compensation for having to buy a new ticket, after he had to pay for a new one. Newtraveltrip is "still investigating". This company needs to be shut down!

These people screwed me over, I bought a ticket through this agency and I got a confirmation email about my flight,I showed up at the airport to find out they over booked the flight and never sent me and email or text or anything to let me know I needed to by another ticket, which made me late for something I had to get back to, I called them about it and the lady was very rude and blamed me for the whole situation, would not recommend flying with agency

100% a scam. My girlfriend “booked” our flights with them, they didn’t send tickets after two days. She called and a foreigner gave her an unconvincing explanation. My girlfriend then said “this sounds like a scam. I’m calling my credit card company” and was promptly hung up on. Don’t do it. We ended up getting the exact flights we “booked” for almost exactly the same cost through United.

Booked a flight with them June 23rd, 2021, 2 economy seats.paid.no e-ticket recieved. had to cancel after 1 day to land at another location. Wrote an email to them requesting refund. They said it would be two billing cycles. After emailing them two more times and calling them 6x, we finally talked to a supervisor who said our refund would be redeposited in our account in 24 hours.july 20, 2021. That is exactly what happened. We were lucky to get our money back. I will never book through this place again. We booked and purchased new tickets through the airline themselves and received tickets within seconds after purchased.

this is horrid!! can not beleive this, NO flight has been cancelled they scammed my dauhter now have ro rebook or cant get to her son !!! b

The worst company I've ever dealt with...it's been 6 days I still have no ticket...I call and I get someone in a different country answering the phone I can't understand a word they say..my account has been charged but I don't have my ticket a week later...there is no customer service...I would not recommend this company to my worst enemy...I've called and tried to remedy this 5 times and I get the same answer...wait till tomorrow morning... I've waited for 3 mornings now...I gave the first 2 days as benefit of doubt. But now it's getting old...it wouldn't let me give no stars

Bait and switch, paid for two round trip tickets approximately $500, found out you have to pay additional for carry on baggage, check in baggage, cost for seat and airport costs and taxes. It cost me an additional 249 dollar each way (almost $500) RIP OFF…

I purchased my 80 year old mother a ticket on Juky 6th. Today is July 13th, I've called and emailed numerous times as she has yet to receive her eticket. Each person I spoke with said she'd receive it within 24 hours... then I read the reviews. I hope these a**holes ROT! My 80 year old mother just retired 2 weeks ago. She wanted to go visit her 82 year old sister having health issues! Now shes out $862.40 and that really PISSES ME OFF!