NewtraveltripReviews of newtraveltrip.com

If I could give them ZERO stars - I would. This company is a SCAM. They stole my money. The positive reviews are fake. It's easy to distinguish the real reviews (negative) from the fake ones; bad grammar, strange statements, etc. I purchased two roundtrip tickets for Alaska Airlines in June. My credit card was charged the day of purchase. The purchase confirmation email from Newtraveltrip stated that another email with e-tickets would follow shortly. A couple of weeks went by and no e-tickets had come. I called Newtraveltrip several times. Each time I was put on hold while the reps looked for my reservation, but the reps did not return to the phone call to speak with me after 15-20 minutes of waiting. A day before my flight, I tried to check in with Alaska Airlines. I was told by the Airline that I did have a reservation earlier in the month, but it had been cancelled because it had not been paid for! The flight was full and I had to book and pay for new airline tickets that were quite expensive because I had to buy them at the last minute. Newtraveltrip took my money but never paid for the tickets! I immediately disputed the charge through my VISA card and was credited the amount by VISA. Newtraveltrip left me a voicemail I could not understand; something about giving me my money back. They then emailed me, stating the following, "With reference to your travel dated 23-July-2021 we tried contacting you multiple times to update regarding the change , since we could not contact you we have cancelled your reservation and your amount has been refunded in full. The refund should be there in your account in the next 14 business days." I don't know what they were referring to about "the change". What change? Incidentally, their email is full of incorrect usage of grammar and punctuation which does not inspire confidence that this is a real company. I wish I had checked out Newtraveltrip online before using them. These scammers say they are crediting my card for the purchase. But it does not matter if they do or not, because they will now have to deal with VISA who already credited my purchase.

Unfortunately new travel trip has disappointed me I was trying to rebook a flight with a credit that I had through travel trip for Delta airlines and the process of me trying to utilize my credit several times I was hung up on by representatives and when questioning the representatives about the extra $120 that they insisted I needed to pay to upgrade my ticket with Delta airlines I refused while I refused the agent was on the other line while I was on hold and try to act as if he was my husband while on hold Delta airlines representative Miss Diane who's been there for 21 years called me and asked me to verify my phone number and email address because the new travel trip representative did not have it I was trying to access my account credit I will not recommend travel trip to anyone.

Waiting on a refund for over a month. They scammed me $60 SC and over charged an airline ticket. They are in bank fraud department and a letter to the State Department.

Esta empresa es una estafa tenemos dos meses esperando que nos devuelvan nuestro dinero, estamos desepcionados, llamamos y no se les entiende lo que dicen, esto es terrible y pésimo 😔

Scam please spread word they rob you for your money the 5 star review is fake they are a out of country scam circle

This company is a scam. They took our money for three airline tickets on June 23. Only July 26, they cancelled our flight for July 27 and offered a refund in 10-14 days. The money was removed from our bank account but it was never paid to American Airlines. The airline had our names in the system but said we had not paid. If we paid for the ticket in June? Why was the money never sent to the airline?

Booked a flight on April 27,2021, just days before my June 2, flight I get a call that they were not able to confirm my flight. They said they would refund me back to my card, as of July 27 this has not happened. Called them today, they said it is my card, they cannot get it to accept credit refund. The card is fine I use it almost daily. After almost three months I will be surprised if I ever see my money from them. I will never use New Travel Trip again (scam). They cost me 600.00 to rebook flight with short notice cancellation.

If I could give them no stars I would. When you Google cheap air flights and they come up DO NOT BOOK the flight. I booked it and they sent me a “confirmation” email. I happened call them to ask a general question and they said they cannot book the flight because Southwest would not confirm the price. Then they put me on hold as came back with a price of almost $400 more!!! I was totally screwed as I had rebooked all my shuttles etc. “Customer service” rep is foreign and I could barely understand him. Please do not book them and spread the word.