Lori B.
RIP off
Rip off company!!! I already wrote a review about how they STOLE 555.oo from me. But now no one answers the phone anymore. It goes to an answering machine. What a bunch of THEIVES!!

NewTravelTrip is a well known travel agency with a mission to offer the best flight booking experience to its clients.
Newtraveltrip (newtraveltrip.com) has 137 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Lori B.
Rip off company!!! I already wrote a review about how they STOLE 555.oo from me. But now no one answers the phone anymore. It goes to an answering machine. What a bunch of THEIVES!!
Halle A.
Terrible service, I have called about 15 times and have been hung up on every time. They refused to refund my flight that was cancelled then agreed on giving me $310 usd in travel credits which was significantly less than what I had paid for my flight. I then went to use these travel credits and was told they’re invalid and it was my fault. After fighting with management I was given a ticket number and told I could rebook through westjet who said only the travel agency can rebook and issue a refund (and said that there should be no issues with this). The agency told me otherwise and said they couldn’t give refunds as that is out of their control and only the airline could issue them… at the end of the day I did not get my flight, my travel credits, or my money. DO NOT USE THIS COMPANY THEY ARE CROOKS AND HAVE ZERO CUSTOMER SERVICE!!!
Michael W.
***DONT USE THIS COMPANY *** This company is a big scam. We have a credit of $327. Every time we go to use it they hang up on us. We are called several times and with talked several people and they still hang up. We we emailed and called daily crickets Phone number 844 460-1012
Katie
To put it Bluntly, THEY ARE CROOKS! I went through Myflightsearch.com. Our receipts said, “This is a partner deal and I will receive my E-ticket By NewTravelTrip.com. I never received any E-ticket confirmation. Two weeks before my trip, I called to get our reservation numbers and was told they will send it to my email. We never got it. I called several times and each time they said they sent the email and they will resend. I asked for it over the phone and they couldn’t provide it. I told them this doesn’t sound right! I proceeded to contact them via email because I wanted documentation. I have records of them starting my flight was canceled and We will be refunded. We have yet to be refunded this day. I ask them for refund status every week. Now they no longer respond. What they are doing to people is egregious and unconscionable! Justice must be served. They are frauds and along with their company, their professionalism is substandard! The only reason I give them a 1 is because I had to enter something to write this review. They haven’t heard the last of me.
Jolene R.
Stay away from these THIEFS!! I booked a flight and 1 day before flight, They told me my flight was not confirmed. But I could reserve another flight but would have to pay double than my original ticket!! I said no! I want my money back. They said ok. That was in November 21. And I still have not received my $$. I call non stop and am told something different every time. Continually stringing me along. Stay away!!!
Evelyn M.
Fake flight booking app... They cheates me
Amanda D.
Not too good but ok ok type
Sokol G.
Im waiting for my 1300$ since april 2021