NewtraveltripReviews of newtraveltrip.com

My experience with this company was beyond horrible. I purchased a plane ticket about 2 and a half weeks before my trip and received a confirmation email stating that my ticket would be emailed to me shortly. A week goes by and I noticed that I had not received my ticket. I called them to inquire about the situation only to find out that they had not purchased my ticket due to what they claim was a lag between my purchase and my bank paying the money out, so evidently their policy is to not purchase the ticket in this scenario and to also not inform the buyer that there was a problem. So only due to the fact I called them was I able to find this out. They offered to refund my money (which they still happily withdrew from my account) and purchase another ticket for me for an additional $30 over the price I paid a week prior! So to summarize, they made a mistake, did not inform me, and then wanted to overcharge me for the same ticket. I was flummoxed to say the least. And to add insult to injury, I will have to wait 28 days for my refund. This company is garbage. Make your travel plans elsewhere!

Wow! Just wow! Some people sure know how to scam. Gotta give “credit” for that… but never your credit card. NEVER. Just after someone I know personally left an awful review, there instantly appeared a number of good reviews. The scammers themselves write these oh so good reviews so that the bad reviews go way down the list. Also, the second “itinerary” that was sent was sent through TravelReimagine.. like, huh? Thought this was through NewTravelTrip…. But whatever… And, when you try to find the official site for “New Travel Trip”, it says the page is not available… hmmm. Red flag alert. It all seems so legit, but it’s not. Do. Not. Trust. These. People. Oh, and when you see this review, NewTravelTrip, I hope you’re having a spectacular day. Enjoy writing your fake reviews to put this one way down the list!

DO NOT GO HERE! Seriously they're scammers! HORRIBLE ABSOLUTELY HORRIBLE PEOPLE. And all the good reviews are the scammers themselves.

Do not book with this company. They are a scam. I booked a flight through them on July 12th and received a "booking reference" number and was told I would receive my e-ticket in a separate email. One month later, after MULTIPLE calls and emails to their customer service, I still have not received the e-ticket. I reached out to American Airlines, who I was supposed to be flying with and they stated I was not booked on the flight.

Dude I cancelled my booking flight and I waited up too 7-14 days and i even gave it some extra time, and I haven’t received anything back. Don’t waste your time, all they’re going to do is scam you

I booked, then made changes. I was told they would refund the original amount, and I would pay for the next booking separately. I did that. I was told I would receive a refund in 5-10 days. I didn't, so I called. I was told then it would be 10 business days. At 10 business days I still had no refund and called back. Was then told 15 business days. Still no refund. Called again, was told they needed a few days to process. I told them they had already had 15 business days, so I needed my money back. Then, I asked for a supervisor. I've been hung up on 4 times so far when I call back. I'm trying to be nice, but this place is ridiculous!

IT HAS TAKEN THIS OUTFIT 4 MONTHS TO REFUND A DOUBLE CHARGE FOR A MISTAKE THEY MADE. Do your self a favor go somewhere else

Do not give them any money! They didn’t book my flight at all, ever. But they sent me a pretty email stating that they did, even typed a “confirmation number “. We all can type random numbers. Kiss your money goodbye