NEW TOWN SPARES Reviews | Read Customer Reviews of newtownspares.com

NEW TOWN SPARES Reviews | Read Customer Reviews of newtownspares.com

NEW TOWN SPARES reviews

482 approved reviews, newest moderated first

Abram C.
Aug 4, 2025
great guy ...
great guy ...
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Michael H.
Aug 2, 2025
Their customer service was great even…
Their customer service was great even if their product was not. Thomas was especially helpful at resolving my problem. They did not refund the shipping cost of the defective product but I realize that that was a decision from on high and not from either Thomas or Ethan.
Response from NEW TOWN SPARESAug 4, 2025
Thank you for your review and kind words about Thomas and Ethan! We always aim to balance great service with company policies, keeping decisions fair for everyone involved. We truly appreciate your understanding and support. ***Please consider revisiting us, we will definitely offer some good discounts. Cheers!
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Richard Greenwood J.
Jul 31, 2025
Quick
Quick, helpful customer service!
Response from NEW TOWN SPARESAug 1, 2025
Thank you for the great review! We're glad our team could provide quick and helpful service. We appreciate your support and look forward to assisting you again!
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Dave C.
Jul 31, 2025
Old model Dell SSD
Had the product, delivered promptly, the product worked as advertised and the company followed up to confirm my satisfaction.
Response from NEW TOWN SPARESAug 1, 2025
Thank you for your 5-star review! We're glad to hear the Dell SSD worked as expected and that your experience with our service was smooth from delivery to follow-up. We appreciate your trust and look forward to assisting you again in the future!
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William B.
Jul 30, 2025
Great customer service and support !!!
Great customer service and support !!!
Response from NEW TOWN SPARESAug 1, 2025
Thank you for the great review! We're thrilled to hear you had a positive experience with our customer service and support. We truly appreciate your feedback and look forward to serving you again!
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bitsunlmtd
Jul 30, 2025
Made ordering a breeze
Customer support provided assurance that the product would be delivered in the timeframe I desired. Made ordering a breeze.
Response from NEW TOWN SPARESAug 1, 2025
Thank you for your kind review! We're glad our team could provide the support and assurance you needed to make the ordering process smooth and stress-free. We appreciate your business and hope to assist you again soon!
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Jeremy
Jul 30, 2025
Responsive and Very Helpful
Website easy to find part needed and information related to company. Started order but put on pause, agents reached out within a day to offer assistance to complete order. Fast turnaround and help obtained, even when i incorrectly submitted the order. Part worked upon arrival.
Response from NEW TOWN SPARESAug 1, 2025
Thank you so much for your detailed review! We’re glad to hear our team was able to assist you promptly and ensure everything went smoothly, even with the order hiccup. It's great to know the part worked perfectly upon arrival. We truly appreciate your support and look forward to helping you again in the future!
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Bobby K.
Jul 30, 2025
Great communication
Great communication, helpful product search, very responsive. Found what I needed quickly with Ryan's help.
Response from NEW TOWN SPARESAug 1, 2025
Thank you for the wonderful review! We’re glad to hear Ryan was able to assist you promptly and effectively. Your feedback means a lot, and we look forward to helping you again soon!
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