NewtekOneNewtekOne is your total business solutions provider: lending; payments; technology; payroll & benefits; insurance; and more.
NewtekOne (newtekone.com) has 334 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingAdministration & Services
Excellent
Administration & Services · New York, New York
Excellent
Administration & Services · RIVERTON, Wyoming
Excellent
Administration & Services · Nashville
Excellent
334 approved reviews, newest moderated first
Lynn K.
Alex Lozano rescued me from frustration today when I was trying to get information from Elevan services. He is polite, patient and GETS THE JOB DONE!
Response from NewtekOneFeb 19, 2026
We’re glad Alex was able to step in and resolve your issue with patience and professionalism. Thank you for the kind words.
Jodi
Marietta did a great job walking me through the payroll process. She was professional and able to make changes immediately when something came up. I was very happy.
Response from NewtekOneFeb 19, 2026
Thank you for sharing your experience. We’re glad Marietta provided professional guidance and timely support.
Melly de la F.
very easy and the representative was very nice and patient
Response from NewtekOneFeb 19, 2026
We appreciate your feedback and are glad our team provided a patient and positive experience.
DD
Easy to work with, fast process, GREAT customer service, the team was with me every step of the way!
Response from NewtekOneFeb 19, 2026
Thank you! We’re glad the process was fast and supported every step of the way.
Doug B.
The company’s policy of raising annual fees (100% increase in just three years) has become untenable for a small business. Additionally, being nickeled and dimed for breach coverage and other charges is pushing us away from using these services. It was only because Alex Lozano was able to help us navigate the notifications, update our breach coverage opt-out, and push through refund requests that we are considering staying with NewTek. The app is easy to use and reliable, but we are bleeding out from the ever escalating charges. Today’s experience was good, but only partially restores our happiness with the company. Alex was a very courteous and helpful consultant who was well equipped to handle our concerns
Response from NewtekOneFeb 19, 2026
Thank you for your feedback. We’re glad Alex was able to assist and address your concerns.
Danny D.
Gretchen provided exceptional support during my onboarding to the Newtek portal. She was professional, knowledgeable, and highly responsive throughout the process. Her clear guidance and attention to detail made the onboarding experience smooth and efficient. Gretchen’s friendly yet professional approach reflects a high standard of customer service. I truly appreciate her assistance and support.
Response from NewtekOneFeb 19, 2026
Thank you for the thoughtful review. We’re pleased that Gretchen’s professionalism and attention to detail made your onboarding experience seamless.
customer
Brenda made setting up cc machine easy walking me through every step. Thank you
Response from NewtekOneFeb 19, 2026
Thank you for sharing! We’re glad Brenda made the setup process simple and easy to follow.
HENRY MOJICA J.
Superb listening skills. Friendly, knowledgeable, courteous, professional. Clear and concise. Would highly recommend. Over/due for a promotion.
Response from NewtekOneFeb 19, 2026
We appreciate your feedback and are glad our team delivered clear, professional, and attentive support.