Hilary G.
Great customer service
Great customer service! I was looking for certain hats and my order kept getting cancelled on other sites. I order it off new era cap and it was delivered within 4 days.
New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back over 90 years.
New Era Cap (neweracap.com) has 366 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 21 reviews with 5 stars · Clear filters
Hilary G.
Great customer service! I was looking for certain hats and my order kept getting cancelled on other sites. I order it off new era cap and it was delivered within 4 days.
Rosemary R.
::Spolier:: THIS COMPANY IS LEGITIMATE I ordered two caps last week from New Era and instantly went online to make sure it wasn’t a scam. (I had a bad experience with one the day before). Then I found all these reviews and I freaked out even more. I went on my PayPal and started a claim for both caps and sited these reviews as to why I wanted a refund. PayPal said I had to wait until a future date to close the claim and then YESTERDAY THEY CAME. I was honestly expecting the worst because of all these negative reviews and they came in under 8 days! I didn’t even have expedited shipping. I am not a bot. I am not paid. I wandered on here just like you are now. I live in San Diego (I read a lot of Canada complaints) and it was all very smooth and the caps are great. Nothing crooked or weird about them!? I had to come back to this site to leave this review to defend them because I freaked out myself and now PayPa probably thinks I’m some type of refund requesting weirdo. Anyway. THIS IS A LEGITIMATE WEBSITE, THE CAPS ARE PERFECT, THEY CAME SO FAST.
Billy D.
I highly recommend ordering from New Era. Fast shipping and delivery. Top notch products as advertised.
M.Savala
I am truly amazed with the fast shipping and tracking information that was provided. Thank you so much. The package was delivered to my front door and I am very pleased with my New Era fitted hat. Like everyone else I read reviews before I make any purchase. Yes, I was skeptical but I still decided to purchase anyway. I can definitely say I'll be purchasing from this company again. I love my hat.
David D.
I just ordered three fitted Detroit Tiger hats and everything went great. The hats arrived about a week or less after I ordered them and were exactly what I ordered. If I had a complaint it would be that all the fitted mlb hats that I've ordered seem like the crown is shorter than the used to be but it's not a deal breaker