New Era CapReviews of neweracap.com

What a joke. Worst customers service. Worst shipping. Really just an incredible job of total mediocrity. Don't waste your time at newera.com and go somewhere that isn't completely incompetent.

Ordered 10 days ago and still hasn’t shipped. Horrible customer service!!! Phone number doesn’t give you a person!!! DO NOT ORDER FROM THEM!!!!!!!! First and last time!!!

Hat was too big. Submitted return and they will only refund 35 dollars of the original 47 dollar order. Multiple sites had same price. Pick a different one just incase you need to return the item.

My 61 year old dad stated he called New Era Cap on 11/4/2024 regarding a refund request. During this call, he was told that he was eligible for a $100 promotion. He agreed to enter the promotion and the representative asked for his checking account number and routing number. He provided the information to the representative and was given a confirmation number. This is a very suspicious call. We cannot figure out why they needed his checking account information and what are the details of this promotion? My dad tried to call back twice to ask more questions regarding the promotion and the representative abruptly hung up on him twice. I tried calling today and yesterday but was unable to get a hold of a representative on the phone. We are very weary of this call and have reported their company to the Better Business Bureau.

Fast shipping is a big scam they have going on, I paid 15$ for 2 to 4 day's delivery it's been 9 days i haven't get any notification from them DO NOT PAY THAT FAST BS SHIPPING THEY HAVE IT'S A SCAM

I will never ever ever order from these people again.I wish I would have looked at the Review before I took a chance i ordered two hats october 03th still, haven't received my order and it's november 04th now You can't call they don't email you i will never do not order for them.You will not receive your items

Bad communication ordered a hat 3 weeks ago with a promise date and payed for express delivery and still no response from various emails sent in regards to and no response. Will never buy from them again

6 weeks still haven’t received order and no response from customer service