New Era CapReviews of neweracap.com

I want to exchange a cap and cs still hasnt replied 6 WORKING DAYS LATER. The cap was 37 euros and the cost to return it is 20 euros. SUCH A JOKE

Paid for a hat over two weeks ago & nothing! you'd think $10 shipping & handling would get something coast to coast in the 3 day's it would take me w USPS but there fkers not so much! & The Won't Respond To My Email 📨

Garbage company. Can't confirm my delivery, won't refund or send a replacement.. never will use them again

Never ever buy directly from New Era the shipping is horrible and DO NOT pay for expedite shipping you won't get it any faster you will just pay for nothing I ordered a sweater and 2 shirt the first week of November and still has not shipped out as of 24, I've emailed them several times and all I get is the run around nothing but BS

Ordering from New Era is like watching grass grow—except grass has a faster delivery time. I placed an order, and after 11 business days, they finally processed it. Yes, 11 days just to acknowledge my existence! Their policy claims it ‘MAY take 5-7 days to process,’ but apparently, 11 is the new 7. By day 9, I asked for a refund, thinking maybe they’d own up to their delay. Instead, they responded with the customer service equivalent of a shrug: ‘Sorry, it’s still processing.’ So here I am, hatless, refund-less, and wondering if I accidentally ordered from a company operating in dog years. A true exercise in frustration.

Don't trust their shipping. They won't ship it on time, they won't let you cancel your order, then they'll tell you it's your fault. Never purchase anything from them again

Absolutely awful. Ordered 13 days again and it has yet to be even processed before the “7-10” day delivery clock starts. I ordered a hat from Fanatics and it was process and shipped in 4 hours from ordering and I only paid standard shipping. I’m highly disappointed that they are taking this long and have no reason to why. Do not order a hat from here unless you want to wait a month or more.

As other folks have posted, the shipping times are terrible. I am going to give it another day or two, after that I will dispute the purchase with my bank.