New Cat Condos manufactures quality cat condos, cat trees, cat furniture and cat towers since 1983. Quality Cat Furniture at Affordable Prices with FREE shipping.
New Cat Condos (newcatcondos.com) has 28 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 2 reviews with 2 stars · Clear filters
Rick E.
Their product is of poor construction and design. The bottom level is tipsy and not fully secured. At the price we paid I did not expect something of extreme quality, but I also did not expect to have to modify the thing to have it be sturdy enough for use. Better quality can be had for the same money. I wouldn't buy another product from New Cat Condos.
Justin
I purchased a 70" cat tree made from solid wood from this site, only to find out it was poorly built, unsturdy, and leaned to one side. I would have to pay shipping and a 20% restock fee to return the item, and the whole ordeal would set me back ~$100. I called the company to complain about their poor product, and they offered a 20% discount and wall mounts. It seemed reasonable, but weeks later and I have no discount and no wall mounts. I tried to leave a review on their website describing the low quality and poor customer service, but it never made it through moderation. A webstore like that cannot be trusted. Maybe some of their products are good, but I would buy through a resaler to avoid the hassle dealing with them directly.
