www.newark.comReviews of newark.com

1. FAILED to honor valid coupon 15% Coupon received from Newark element14 via e-mail, "BUY14E", valid through April 7, 2014 was not honored for order placed on March 27, 2014 - 10 days before coupon would expire! 2. After order was placed, I received an e-mail message stating, "At this time we are unable to extend an open line of credit to you." The order was placed by me, as an individual, paid by credit card - I NEVER requested an open account. 3. The shipping charges fro a small, $35 LCD display amounted to nearly $10. THANKFULLY, there are Mouser, Arrow, Digi-Key and other suppliers, including TI eStore that stock the same items, at equal or better prices, that honor their coupons and that do not send out erroneous and inappropriate messages - THEY will get all of my future business - Newark element14 will never receive another order from me - NEVER!

have no problems, good products

Hey, I ordered the receptacles for some plugs an some transponders we are working on. I had help from sales and your technical people. I assembled a small team 3 of us to use the receptacles to build some test stands. Unfortunately, no one on your side said that the pins in the receptacles had to also be ordered separately. No one mentioned that. they came, we sat, I paid my guys, and since we had no pins it was a day wasted. I ordered the pins Overnight, as I had a team. I asked if that is what I needed. Yes. They came. Right pins!! except no one said I needed spacers. I sent my guys home. We now have order the spacers and sleeves. 40 $ minimum order. They will come next week. I have not tied the other plug. I have Newark service expectations: it will be the wrong plug, and need extra parts and dealing with your company will consume hours of my time, staff time and your sales time while you screw me again and again for incomplete orders. what can I say? Could you do worse? Friendly folks in sales and support. Like them, but please - I never want to do business with you again, unless I know exactly what I what down to the finest detail. Part/Newark # are useless if you need multiple parts to make something work - like a receptacle. perhaps a little product familiarity with multi-part products would be useful, unless you only want unhappy pissed off ex-customers spreading the word. Bye Richard Ely Davis Hydro

The service provided was excellent and the lead time was better than expected. The sales person who handled the purchasing process was pleasant

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Your team did a grat job of helping me obtain a part that was difficult to find. This allowed me to get my machine back into production and minamized downtime. Keep up the good work.

I purchased three Amphenol connectors and found out after I received them, that they we're not keyed right. I was off by one digit on the part number. Newark didn't allow me to return these connectors because they said that Amphenol does not allow returns. I do not know the exact dollar amount that Baker Hughes spends with Amphenol, but, I imagine it is a considerable amount considering that Baker Hughes is an international company, and, for us not being able to return an item simply because of an honest mistake, really is unacceptable to me. I'll make every effort to purchase from other vendors from now on.

I ordered items in the past no problem yet our last order was shipped incorrectly and we lost an account thanks to your mistake