www.newark.com Reviews | Read Customer Reviews of newark.com

www.newark.com Reviews | Read Customer Reviews of newark.com

www.newark.com reviews

582 approved reviews, newest moderated first

Daniel B.
Jul 30, 2014
Good order.
The order arrived sooner than anticipated. Everything was handled expertly!
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ivan D.
Jul 29, 2014
The service change their prices.
When I accepted my payment the price was $198.50 after a few days my credit card was charged two times. I called them so they could correct their mistake. They removed the extra charged payment the first time. After that I was charged $225.90.
Response from www.newark.comJul 29, 2014
Hello, thank you for posting feedback. We are sorry for the credit card mix up. After reviewing your full charges, the merchandise total was $198.50, and the full amount of $225.90 includes tax and shipping charges. If you would like a copy of your invoice you can go to our website at www.newark.com, click on My account. Or you can call our sales and service number at (800) 463-9275 and a representative will send you a copy.
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Bill
Jul 29, 2014
Great price Great service Great products
I was looking for a special resistor to repair the power supply in my flat panel TV and found it at Newark. They have an excellent selection of in stock electronic components at great prices.
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Gene D.
Jul 28, 2014
ABSOULTLY FIRST CLASS
Product shipped on time and arrived when they said it would as it has happened the few times I have ordered.
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Bob M.
Jul 28, 2014
Paid for Gold and got Tin Foil Instead
The Pi is great. The shipping is horrible. I paid $30 bucks to ship the Pi and it was sent to me via UPS in a brown bag with minimal protection. I though this was a delicate product that needed to be handled with utmost care. Pizzas are shipped with better protection. I am quite upset at the cost and the lack of consideration given to shipping of this product. Yes, shipping fees are set by the carrier but if you folks are sending electronic products, you need to find a much better way to send delicate products. We ship and receive products on a daily basis. A brown paper bag is the worse I've seen for any company to ship an electronic part in especially for the fee of $30.
Response from www.newark.comJul 29, 2014
Hello we appreciate your feedback. The shipping charge was investigated to make sure we charged correctly and found it to be accurate based on shipping to Hawaii. We appreciate your concern on the packaging for this product. We have gathered much feedback about shipping the Pi's and found that this type of mailer does provide good protection and have had generally positive response. The Pi is in a box, which is then put into the brown mailer. This is the most economical as well as green way to ship it, while providing good protection. If there is a problem with a damaged shipment of course we would provide a return authorization and replacement.
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Western P.
Jul 28, 2014
Perfect thumb nut for my application
I ordered an aluminum thumb nut with expedited shipping. It arrived on time and was just as depicted online. I just wish you stocked more of them. My need is for 100 at a time.
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Rolando M.
Jul 24, 2014
Very good
Newark element14, gives me excellent service, fast delivery and reliable , congratulations.
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Katherine O.
Jul 23, 2014
Shorted, but everything else was good
I like ordering from Newark, because I find your website easy to use, you remember that most of what I order is tax exempt and I like the shipping option of using USPS. You normally have what I need in stock and it ships right away. It arrives in just a few days. Of course, the price is also very important, and I've found you to be competitive on what I've shopped. However, we had one shipment that was short 14 pins. I didn't know how to report it. I would, of course, just prefer that your counts were accurate.
Response from www.newark.comJul 28, 2014
Hello and thank you for your feedback! Regarding the shortage, please call 800-463-9275 and our sales and service staff will be glad to help you get the 14 missing pieces, or to issue credit for the shortage. Very sorry for the inconvenience and short count! We are glad you have had otherwise great experiences and very much appreciate you posting about them.
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