www.newark.comReviews of newark.com

Horrible company!! Do not buy from these scammers!

Professor tried to buy Raspberry Pi 5 from them and they sent the wrong model (Raspberry Pi 4) and they are delaying a refund or a return. Safe to say our classes have been a mess ever since and this company has the worst support system or are outright scammers.

They sent the wrong Raspebrry Pi version They didn't want to correct the order - Charged the amount for RPI5 but sent RPI4.

Received my PA speakers quick, but what I received is different from what was described. Hard to trust a company that doesn't send you the items with the correct specs on it, not going to purchase from them again. Also, customer service was hell to deal with, I had like 10 different persons trying to help me on my case since they initially charged me twice, and it got confusing. But at least I ended up receiving my order.

I would give your new customer service in India a zero if I could. Always problems with website not working properly. Click on ship collect and put in our UPS account number to bill on and it ignores it. Then charges ridiculous shipping amount. Call customer service immed. and they claim they can not do anything about it until the order goes thru, then they tell you once it has gone thru they can't fix it because it's too late! Ridiculous and unprofessional behavior from Newark. never was this way when your customer service was in the USA!!!!

I ordered parts that I believe were listed as in stock. Perhaps I made a mistake and the website listed them as Factory stock. I don't think so, but the parts were ordered from factory stock and it took about two weeks for Newark to receive the parts from the manufacturer. Then, the website still said that Newark was waiting for the parts but customer service said the parts were in. Two days later the website said that Newark had received the parts, yet no shipping occurred. It is now four business days later and the parts still have not shipped. Each day customer service sends me an email saying, "We are still awaiting response from our internal team. Please allow us some more time." And, "Per supplier has shipped the stock [part number] to our warehouse, which is received please allow us some time to have your order allocated and ship the complete order at the earliest."

i'm an industrial electrical buyer... i ordered an $6k electrical cabinet that Newark advertised shipped within 2 or 3 days. I went with Newark because of this "fast response shipping" as i knew this item was big and would likely be drop-shipped from the factor. 4 days later there was no change in order status and no tracking number... i inquired thru the web chat, they would check and respond via email but noting happened, same with a direct email, finally i phoned CS (they answered) and I was told they would inquire but it would take 24 to 48hrs on my now urgent order. CS eventually reported that it has shipped , its now day 10 but still no status change and no tracking number. lesson learned...I won't order here again urgent or otherwise.

This is the worst company I’ve ever purchased from. I can’t see how they are still in business. Their purchasing experience is awful. I bought 4 IC’s and it was supposed to be free shipping. However, they switched on me and tried to expedite shipping for twice the original purchase price. No notification as to what they had done. All of a sudden, I'm being charged for an express FedEx delivery, when it was supposed to be free. Customer support is horrible only excuses as to why they can't fix the situation. Also, everyone I talk to is from India.