Nellis auction is a local family business, in Las Vegas Nevada, that prides itself on a tradition of honesty, integrity, & hard work. We offer a wide variety of auctioning services including estate and automotive auctions, appraisals, non-profit/cha...
Nellis Auction (nellisauction.com) has 189 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Jay T.
My account was hacked! I spent hours texting them. You cannot speak to anyone. Only promises to follow up, but there was no follow up because their hourly people and management are inexperience and frankly do not care. Then there was an unusual charge on my credit card from Nellis. Again, no response.
Van J.
The auction descriptions are grossly inaccurate. Items described as new are clearly used, and items described as functional do not work. You can get some great deals here, but be prepared to make an extra trip to return most of your wins when they turn out to be junk. This is especially true of any electronic kitchen or personal care items.
???????
I use to love this place when it first started. Now Its really hard to want to buy anything with the high fees that keep getting hire and the shity pictures. you can hardly ever see what your getting . when you do get broken, wrong item or no item at all now we are being at fault and find. can we get credits every time they mess up or sell us TRASH!!!!!???? I would tell you you're better off buying it new off amazon.
SC
If I could put 0 stars I would. All around nightmare. Runnnnnnn
Teddy M.
This place has turned into complete hot garbage. The responses that I’ve gotten from senior management in regards to their complete and utter breakdown in their processes has been truly comical and I’m glad that they are all documented. I truly believe Nellis Auction is designed to create the idea that they have a simple and easy return policy yet holding large sums of people’s money for extended periods of time has to be a huge earner for this company. They refuse to take accountability from bottom to the top. Their staff is overworked and are completely unable to manage the load that they are dealt every day in a massive amount of items. Yes I have gotten some incredible items for a low cost but the amount of time money and effort that I’ve wasted here is not able to be recovered. If you complain they will eventually cancel your account. Even if you’ve been trying to end the relationship yet you are held hostage by their return returns that are never done the way request requested and always take more than the time their policy states. Additionally they will jam that policy down your throat yet never actually honor it themselves. I never want to see a business fail but the way this corporate team operates they deserve to have their doors shut down. Additionally they have ran campaigns to pay people store credit for their reviews which is the only way that they have any score close to presentable on any of the review forms.
John K.
OMG, to change your pickup time first you have to cancel the one you have. Then half my order disappears and then they want me to pay for everything again. Don’t even think about calling to straighten things out. They now have a bot that you want to reach through the phone and strangle while screaming obscenities. If he had a heart I hope it explodes!
Keith
Before you drive away, open the box and make absolutely sure you have what you paid for especially for items that require assembly if you do not plan to assemble them ASAP → After 7 days you cannot bring it back. We paid for a murphy bed and were dumb enough to trust them. When we opened the box, it was a cheap dresser.
marino H.
The best. great service.
