Nellis AuctionReviews of nellisauction.com

It's not nesscessarily Nellis auction, but Legacy bids. Never had a good experience & today was the worst. The girl guiding traffic had a attitude when she told 5 cats to park on the side & let other cars behind us go through the line & they were able to get items first & leave. Then she said to have patience. I wouldn't need patience if she wasn't incompetent at her job. Get her to stop trying to direct traffic in such a idiotic manner. Or have people near the stalls to check people in. I will not be coming back to Legacy. You lost my business FOR SURE!!

Buyer beware, very misleading and incorrect information they label a product. Won an auction for a 7x7 shed said new all parts there. Got it home opened box which had been opened prior. No instructions and after getting a hold of rubbermaid to send me a parts list. After doing an inventory I was missing 7 parts which is for support in the roof and side panels. Rubbermaid said the cost would be 258.00. Nellis offered for me to bring it back and get a refund, one I live a hour away and 2 the box is gone, cut it up on the account recycle pick up was that afternoon. Personally I feel they should refund me the cost of the parts and be done with it.

If Nellis Auctions wants to stay in business, they need to do more quality control of their products that are being purchased. Case and point: I have returned over 15 items that are supposedly (5 star quality rating). Once you click on the item to view, it will say used, functional, No Damage, Assembly required, etc. However, I have to return back to auction location to return damaged items or none functional. You guys have a good thing going, just work on your quality control of your product. I think in the end, it will make you more profitable.

I have been purchasing for several months at Nellis on Delran PA lately customer service has been a nightmare staff and mangers have attitude. I requested to speak to Ousma the manager he was very nasty to me, he doesn’t respect customers, he walked away mid conversation while I speaking to him. He has no customer service skills , or problem solving skills and missing items. He is not serving the company any good .

I hav been able to get the best deals on all my mahjong tiles and accessories! The pickup is so seamless and smooth. So easy to pickup.

They're kind of a joke...empty boxes, broken/dirty used items (described as new). Use lots of AI, and little judgment (shocker, since every one of their workers is a room-temperature IQ mook under age 25)

I have been shopping Nellis Auction for almost 2 years. But in the last 6-7 Months they have really gone down hill. Averaging a couple returns each weekend when I pick up because items are broken or the wrong item brought out of the warehouse. And I learned to return right there if possible by carefully inspecting each item before driving off. Open every box if taped shut. Sometimes it is something you did not win or is broken. Like t shirts instead of a stereo. I even had won and paid for online 22 items I won , paid over $300 dollars and went to pick up and they could not find any of all those items. All 22 were missing. Then you have to wait over a week to get a refund. Support is via email. And if you get a response , and I mean if, it can be days. In the 2 years been shopping with them spent thousands of dollars, but now when you go there it is hit or miss the items are what you paid for or they can find your items even though they were suppose to be in one large bundle for pick up. Sad, before was a nice place to get bargains.

I purchased 13 items two weeks ago and had to return 7 items. At the return location I asked two employees for a return receipt. Both denied and I never received my refund. So now I have neither the item nor the funds. What business does that? Only one, Nellis. This auction is nasty. Buyers beware. Nasty business practices. You’re gonna get scr_____d!