Neighbors BankReviews of neighborsbank.com

So there was a couple that were going for a home and ultimately was screwed over by the company due to nonsense thus putting them on the streets and they had no where to go. Avoid at all costs

Horrible service. Kayla Capuano refused to help me after getting a low loan amount. Left me hanging.

The representative was more interested in having me fill out the application and gave me wrong information. In fact they promised a loan that was not even possible. Only when I got to loan officer did he finally say the pain wasn’t possible. I was lied to just to fill a quota. Do not use this bank for a home loan

Don't waste your time here. poor management, poor business model. Instead find yourself a local credit union.

Horrendous experience. We began the home loan process in May. More than a month in, we were told my husband could be on the loan because his credit score was 718 and they wouldn’t finance anyone below 720. Thankfully I could finance alone so we went that route. One week before closing and 3 weeks after underwriting, I was called and told my loan was denied because I had not been at my current employer for a minimum of two years. Please go elsewhere. They do not care about the customer.

We spent 6 months trying to close a loan through neighbors bank. We were pre-approved, sent a million documents they requested, had the down payment ready and were told the process would close within 10 days to 2 weeks They even sent us a key chain and congratulation note on our new home. After all this they would not process the loan. They only gave us an "undisclosed" as a reason. We lost the property and now have to start the whole process over. DO NOT USE this bank, they don't know what they are doing and it cost us dearly!!

Entering my information on their website was a bad idea. I believed that they would respect my selection, "I'm planning to purchase in (6+ months)". I never got a loan officer call me prior to making a hard pull on my credit file. They never gave the chance or respect to identify my needs and timeline before hurting my personal credit file. I would've loved that they reach out to me and run my credit closer to my planned purchase timeframe. I do NOT recommend at all!

I am not very happy with the outcome of our experience. Sad to say we received the news that we did not qualify for the home loan a day before Thanksgiving. I feel like we were being mislead the whole time I was so excited due to the fact that our loan officer was everything is going great. Now in the very beginning of this process I specifically told her that I did not have a job in the area we were moving to just yet because I wanted to make sure we had a place to live beings it was 3 hours from where we currently live, and the fact that my husband was already traveling and spending an excessive amount of money on gas. I was under the impression that a letter of explanation about this situation and that I was going to find a new job in the area would suffice. Unfortunately it did not it’s called trailing spouse. I can’t continue to work at my current job and stay with my family 3 nights a week to continue working until I find another job and get qualified for the loan. Because I would be considered not living in the home we would have just purchased. I’m sorry but this whole experience was very traumatizing due to my anxiety. I feel like we were mislead from the very beginning and I wasted my time. Not too mention the money we’re out of for appraisal fees!!!!