NeedTagsReviews of needtags.com

Response from NeedTagsJan 16, 2025

Thank you for your review Angel. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” Certain transactions may require additional information to be provided by the customer which may not be known at the time of order. Although we cannot give specific details in this public response, there are situations which require customers to fulfill certain DMV requirements, which if not done in a timely manner may delay receipt of renewed registration. Please contact our customer care department so we can further assist.

Response from NeedTagsJan 7, 2025

Thank you for your review Kara. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” NeedTags, along with the Department of Motor Vehicles, takes the security of personal identifiable information (PII) very seriously. The customer is encouraged to file a theft or lost mail report with their local Post Master prior to requesting replacement registration. A third replacement is not allowed. It is now required that the customer request a new registration card and sticker (serialized inventory), and for the old sticker be invalidated due to the possibility of mail theft. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. As testament of our dedication to our customers, please see our 60,000+ Shopper Approved reviews and 4.8 STAR rating. Please contact our customer care department if we can be of any further assistance.

Response from NeedTagsDec 31, 2024

Thank you for your review Breda. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” Furthermore, The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. Certain transactions may require additional information to be provided by the customer which may not be known at the time of order. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.

Response from NeedTagsDec 28, 2024

Thank you for your review Brian. We appreciate you taking the time to voice your concern. NeedTags strives to provide full transparency at all times. We are not the DMV and make absolutely no claims to that effect. The NeedTags website in no way resembles that of the official State of California DMV website, not by color scheme nor layout. The NeedTags website is a '.COM" site, not a ".GOV" site. The NeedTags website, at the header of every page of the site, up to the checkout and beyond, clearly displays the following text... “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. These are "value-add" services not provided by the DMV. Please contact our customer care department if we can be of any further assistance.

Response from NeedTagsDec 10, 2024

Thank you for your review Furkan. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” Furthermore, The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. Certain transactions may require additional information to be provided by the customer which may not be known at the time of order. Although we cannot give specific details in this public response, there are situations which require customers to fulfill certain DMV requirements, which if not done in a timely manner may delay receipt of renewed registration. Please contact our customer care department so we can further assist.