Bryson S.
Terrible Quality Product
Absolutely disappointed in the direction this company has gone with their products. I used to be a big time fan of Needforseats chairs as I had a MAXNOMIC Team Liquid chair I had purchased 8 years ago that was absolutely phenomenal I had used it for 6 years with heavy use and it held up so well. Now early of last year I decided to purchase a new MAXNOMIC® Commander S PUE as my old one had finally started to show its age. This new Maxnomic chair I received was so poorly put together I couldn't believe the quality of everything. -They decided to switch from the more metal base for the wheels for this cheaper plastic looking metal that came broken on arrival. Thankfully I just switched the base from my old chair as it was still in good condition. The foam in this new chair was also terrible compared to the old one I can feel the bar in the chair and it makes it very uncomfortable to sit in for any extended period of time I had to resort to using a pad on the chair. The material they used for this chair as well has begun to already fall apart on me after a year of use and the pads on the armrest have all but completely fallen apart. I just can't believe this company went from providing such quality high end chairs to this terrible chair they have released now. At this point in time i would not recommend anyone to buy one of these chairs which is extremely disappointing because I used to rave about my old one. ~I am not confusing the product as I am full aware of what I purchased ~As mentioned I did not reach out about the broken base as I had just swapped it for my old chair that was still in good condition. ~As I have no way of posting pictures here I can not show the state my chair is in otherwise I would.
Response from MAXNOMIC® by NEEDforSEAT USADec 24, 2022
Hi Bryson, sorry but you may be confusing a different product with ours since none of the mentioned parts/materials have changed. It's still the exact same metal structure, the same PU-leather, the same metal base, heavy-duty tilt mechanism, sturdy 4D armrests, and the same casters. Especially the part with "feeling the bar" when sitting on the chair is the reason why we use firmer foam than our competitors to prevent exactly that issue. Not sure what went wrong here but our records also don't show that there has been any attempts made to contact us about broken parts or anything else. Thank you.

