Nearly NaturalReviews of nearlynatural.com

Don’t buy from this company! I’ve never left a review online for anything and I rarely even go through the hassle of returning an item I’ve purchased online, but this company is so uniquely awful that I felt compelled to do both. Took forever to ship, no response from customer service after multiple attempts. Finally arrived broken with some sort of deteriorating plastic spilling out of the box all over my front porch and house. Smelled awful and looked as bad as it smelled. I bought four different “plants” each one terrible in its own unique way. So absurdly over priced for what you get, a total joke and borderline scam. Pretty sure they are playing a numbers game, just shipping boxes of trash around hoping enough people don’t want to go through the hassle of returning. For reference: the fake plants you see at “the red bullseye” retail store look far superior to what you will receive from these jabronis.

I’m only giving this one star because I have to select something to write the review. The product that I ordered did not meet the quality that I had expected. I was able to return the product through their return website. On May 21 I receive notification that my credit would only take 3 to 5 days to reach my original charge account. However it is now June 16 and I have yet to receive my credit. I’ve tried twice to contact the email customer service address and got no response. Do NOT order from this company they are horrible at customer service and the product is not a good quality. I should’ve looked up the reviews before I ordered.

DO NOT ORDER!! I ordered from here and the item I received is NOT what I ordered. The customer service number is just a voicemail. I have left at least 10 messages with no reply. I have sent emails and still nothing. I am trying to dispute the charges because nobody from Nearly Natural wants to help. Stay away from this place!!

They take forever to send your order out, so don't expect it anytime soon. My tree was definitely more fake looking than they advertise. I got an olive tree and the olives were huge and hideous. Wasn't even going to bother to try to return it but definitely not worth the money. It looks okay from far away, kind of sparse, but I'll cut off the olives to make it look better. I wrote a somewhat negative review on their site and submitted it but they didn't post it. Which is when you KNOW a company is not trustworthy!

The quality of their items are horrible. They fall apart and it is impossible to get customer service.

Absolutely horrific customer service.You order, and they don't ship and when you try to contact them it is a nightmare. I am soooo sorry I ordered from these people. They did not deserve one cent of my money or time. STAY AWAY!!!!!

The tree was described as being made from the highest quality material and lifelike. It was the cheapest looking fake plant--and it was $275! I contacted them SIX times (3 voicemails, 3 emails) to return the plant ("satisfaction guaranteed") but I never heard back from them. AmEx intervened on my behalf and I finally received the full credit. Poor quality product. Poor customer service. Do yourself a favor and shop elsewhere.

They should have called themselves “Not Even Close to Natural”! Their plants are cheap plastic crap and it’s obvious. You can’t even call those silk plants, these are plastic plants. My first order arrived with a cracked pot. I immediately contacted them and had to email them 3 times before finally receiving a canned reply asking me to log a return request. After reading all the bad reviews I didn’t even bother and will just write this off. Unfortunately before receiving my first order, I had already placed another order (order #225661) worth over 900 USD and I paid $723.15 with a 20% discount they offered for trees and some other plants. Half of the order has been delivered and it is the same plastic crap as the first plant I received. One plant even came with half the leaves having fallen off. I really wish I could post pictures here. It’s honestly unbelievable. I’m writing this off and I hope that others read these reviews before they waste their money on this company. It’s a very clever scam!