naviabenefits.comReviews of naviabenefits.com

Horrific. They've been holding my money hostage with ZERO competency or updated information. I was NEVER sent my debit card, for months! Uploading claims to the website returns error messages constantly. Then when you ask for help they act like it's your fault and refuse to do anything. I asked to speak to a manager and they refused to transfer me.

what a nightmare. didnt reinstate my benefits because i was short $0.06.. once I paid it they still didnt do anything but make empty promises.. after two month of paying premiums and no service I had enough..pure fraud..burn your money and you get the same results.

Terrible customer experience, will not respond to emails (even though there was a ticket assigned). Systems are updated resulting in continuous calls and unknowlegeable reps. Extremely frustrating.

Navia is a total scam, they will try their best to block you from getting any reimbursement even for 100% valid purpose.

This company is a scam.

Navia is one of the worst companies n the USA. But they’re in a lousy business so they hire lousy employees who obviously hate their job which is evidenced by the fact they are completely incompetent. But they will try to scam you out of your money if you’re not careful. So stay far away from this company and discontinue your business with them as fast as possible. Navia is a company you certainly want to avoid. If I could give them a negative star I would.

They automatically deny claims hoping you will give up. This is by design. FSAs are generally dishonest but Navia takes the cake.

There is no getting into their website so they get to keep & hold onto your $. I need a new card as mine is lost & there is NO WAY to contact them.