NavaFresh USA Reviews | Read Customer Reviews of navafresh.com

NavaFresh USA Reviews | Read Customer Reviews of navafresh.com

NavaFresh USA reviews

434 approved reviews, newest moderated first

Ilario C.
Mar 7, 2024
Pinhole glasses
I bought a pair of pinhole glasses for $60 from NAVA fresh. They arrived with. broken arm. I phoned up to complain, but the girl wasn't interested. It states it's an Australian company, but it soundslike someone from India Beware when your buy from them.
Response from NavaFresh USAMar 11, 2024
Dear Customer, We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest. Regards, Swapnil
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Rob K.
Mar 7, 2024
No product No refund
Bought a litter picker weeks ago and paid extra for expedited delivery. Still waiting >6 weeks later. Everytime I check the tracking it says it's only been shipped that particular day....it's only dispatched on each of the 5 occasions I have checked? Seems legit...NOT!!! Asked for a refund and they sent me a new order number. Like this company is supposed to be based in Ireland. It clearly is not and I would urge people not to buy products from this supplier.
Response from NavaFresh USAMar 9, 2024
Hi Rob, We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance. Regards, Swapnil
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ruchi N.
Mar 3, 2024
Bought few pickles from this seller and…
Bought few pickles from this seller and appalled by their poor quality( opposite to what is advertised on their website). Exuberant price for the quality they deliver. Pathetic service Delivery time> 2 months!!! Delivered brand that was not ordered. Poor communcation AND again very poor quality products. Please refrain from buying from this website!!
Response from NavaFresh USAMar 7, 2024
Dear Customer, We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future. Regards, Swapnil
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OCB O.
Feb 27, 2024
SCAM
SCAM! SCAM! SCAM! SCAM! Navafresh site is totally scam. They copy data of other countries company and they stole data of our products and they sell on their website. Dont order anything from this, they will take money and don't refund you. They are just collecting money from people in other countries through order. They dont have any items available. They stole my company OCB Cakes Private Limited data also and selling on their sites. Please don't order anything from this.
Response from NavaFresh USAMar 7, 2024
Dear Customer, We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest. Regards, Swapnil
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Scott
Feb 26, 2024
NEVER TRUST NAVAFRESH !
This business is UNTRUSTWORTHY! I ordered from them in December last year and they still haven’t delivered ANYTHING and I’m STILL waiting for a refund in the end of February going into March!! They send multiple emails saying that they’re having “the team” check it but then they send the same generic email about “the team” doing this and that BUT nothing happens- so no product AND no refund?? DONT TRUST NAVAFRESH THEYRE LIARS AND THIEVES.
Response from NavaFresh USAMar 7, 2024
Hi Scott, We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest. Regards, Swapnil
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Giovanni D.
Feb 22, 2024
Never got anything,I tried to contact…
Never got anything,I tried to contact them,but no reply
Response from NavaFresh USAMar 2, 2024
Dear Customer, We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest. Regards, Swapnil
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Sanjay C.
Feb 21, 2024
Navafresh Scammers
I placed two orders, but they canceled them and did not repay my money. Seems to be scammers!
Response from NavaFresh USAFeb 25, 2024
Hi Sanjay, We understand that you were not happy with the service. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future. Regards, Swapnil
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Fay N.
Feb 21, 2024
My order never arrived and I’ve been…
My order never arrived and I’ve been unable to communicate with anybody in the company. All emails and correspondence ignored
Response from NavaFresh USAFeb 25, 2024
Hi Fay, We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance. Regards, Swapnil
Report