Nature BacksReviews of naturebacks.com

This is the second time in just a few of months that I’ve placed an order and it hasn’t shipped on time as the company policy for shipping deadlines stated. They do not seem to care. I have tried contacting them and get nowhere. They are extremely unhelpful IF they even bother to reply to my emails asking for any updates. I’ve bought several shirts but the service seems to be getting worse and worse each time I deal with them. This will be my final purchase from them.

I had a great experience with Nature Backs! I ordered a few logo shirts and some blank T-shirts. There was a small mix-up with my order, but their customer service was amazing—quick to respond and immediately took care of it by shipping the correct items out. The shirts themselves are super comfortable and the quality is top-notch. Highly recommend this company to anyone. Love the material and love the vibe!

Shipping is ungodly slow. Wanted this shirt for a trip but won't have it, I'm not sure how they can expect a successful company if they run it the way they do.

26 days since I made my order and it has not yet been shipped. I have asked for either the order to be shipped, or a refund given - no response. So in essence, I have been robbed. Such a shame as I used to love this company.

I’ve been ordering from the company for a few years now, and I’m not sure what happened but they’ve gone to sh*t. The shirts are so inconsistent with sizing that I’ve literally had to give my child one or two of the shirts I’ve ordered (bc getting a refund is laughable). I just recently made my last order with this company. I ordered The Lovers shirt they advertised for Valentine’s Day (plus a couple other shirts). The shirts took weeks to arrive, two of them taking a whole entire month. When reaching out to the company they made no effort to make anything right. Just sent snarky emails back saying “looks like it shipped” and also telling me it was late bc they had a two day storm. I replied that I’m not sure how a two day storm made my shirts a whole MONTH late. Not even an offer to refund the shipping, or maybe a discount for a future order, nada. Nothing. But whatever. Whoever is running that company needs some serious customer service lessons. They lost a customer. Not that they care.

I love their shirts, the graphics are nice, material is good quality, and their mission is cool. However, it took 4 weeks for my order to arrive. The worst part was the entire time their customer service just made excuses! They blamed it on USPS when my order hadn't even left their facilities. I know my order hadn't left because they called me to tell me they "ran out" of the color of shirt that I ordered... So I didn't even get the products that I ordered in the first place. I would NOT recommend if you want fast shipping or customer service.

I ordered two shirts and received them fairly quickly. The fit is perfect - great colors and graphics, thick & comfy material. I had great communication with a representative after I goofed up and put in the wrong email address for myself. They quickly fixed it for me and sent shipping information. Will definitely order again in the future!

it has been four months since I’ve put my order in, just got the shipping update and they sent it to a completely different address than they verified with me. Try to call them? Number is mysteriously always busy.