Nature BacksReviews of naturebacks.com

Waited for a few weeks. Got the wrong order. Sent it back. Was accused of not sending the order I received, because I apparently sent back the order I originally asked for, despite photo evidence that I received the wrong order. My replacement order was canceled, and the recourse for Nature Backs was to tell me I can simply order again if I want what I originally asked for. 27 emails, incorrect/incomplete shipping information for the return, an insinuation that it was ME who mislead them, over a month of waiting and i never received the correct order. At least they had the wherewithal to refund me.

Tops fit well. Colours are ever so slightly different but not by much. Good quality. Delivery took ages.

Usually I'm a bit wary of buying things from Instagram sponsored posts (because I'm paranoid about being scammed). But this was a great shout. Me and my partner both ordered the bundle with the tshirt, long sleeve top and sweatshirt and they're all so comfy and fit perfectly. Great value for money too. Took around 3 weeks to arrive to the UK (but with Covid and general international shipping I've waited a lot longer for things!). Overall very impressed and I'll definitely be ordering again!

Terrible, swift response by customer services I'll give them that. Which is the only reason I would give them one star. I ordered my shirt almost three months ago and it still hasn't arrived. I was told the first time there had been delays caused by the weather and covid fair enough right? So I wait another few weeks. Then after still not receiving an update on my tracking label or my order itself I contacted them again to be told my order had been lost in transit and it had been reshipped. So I expected I would have to wait a few more weeks and I wasn't best pleased but I did regardless with the tollerance that covid delays and issues with bad weather in Arkansas (where they are based) were causing them problems. What's coming up to three months later and still nothing. They demanded I wait till the end of this month before I can be considered for a refund but I think this is extremely unreasonable considering how patient I have been about the whole situation. Without sounding too cliche I rarely complain and hate writing big responses like this to speak badly of companies but I don't want anyone paying the price you do for their shirts and shipping only to have the same situation as I did! I hope this stops anyone who is not sure whether to order here or not from ordering. Trust me, don't it's not worth it.

After my order I did not receive any emails about the delivery process, and I also paid a lot to receive the package without costs for import duties. nevertheless I had to pay the import duties upon delivery. very unfortunate and very dissatisfied.

Lovely T-shirt! I love the designs and found on Instagram. Delivered to UK so took some time but I expected that, and tracking was provided. Want to get some more!

Really nice shirts. The only disadvantage is the import tariff for a order for the Netherlands.

No delivery 5 weeks later, no update on delivery, not even a processed shipment. Customer service ignoring messages.