Natural RetreatsReviews of naturalretreats.com

Spectacular views from all angles of the cabin! Very clean! If you plan on cooking just bring a frying pan. It was hard cooking eggs in theirs. The sleeper bed frame and mattress was broken. But everything else was perfect. I would definitely stay there again. Also I agree with the review above. You definitely need more lighting in the kitchen. I didn’t cook but I told my husband that the lighting is so dim you wouldn’t be able to see what you are doing. These are little things though. I never had such an amassing view though!

A reservation was made in April 2021 for the Cape San Blas property. In July, 2021 - the person that made the reservation was diagnosed with advanced stage 4 cancer. In October, I contacted Natural Retreats to request a voucher (not even a refund) to be used in the future at one of their properties...since the person that made the reservation was hospitalized at Mount Sinai in NYC. They first said that they would work with me - and then later said that they would not offer ANY refund or allow any change to this reservation. I was willing to be very flexible with any arrangements...I just didn't want my very sick friend to be out thousands of dollars for a vacation that she couldn't take. I knew that the reservation would be quickly filled, which it was. There are cancellation 'policies' ... and then there is also common decency. There is NO REASON that Natural Retreats should benefit by making 150% on this reservation. It's not anyone's responsibility that my friend is sick - but I made a very reasonable request. They were also very rude to me...obvious that this company has no soul. Please give your money to another company that values its customers.

We booked a cabin for our wedding and paid it in full. Months later they reached out to say the cabin was sold and we could no longer stay there. So now that we are so close to the wedding day, there are no more cabins available that are close. Be careful and read your contract with them. Or you'll get screwed.

Listen to the reviews about their contract. I wish I would have researched this company before we booked. When TWO acts of God combine to ruin our vacation spot, they would not budge. I fully admit that it says right in the contract that even if they can't make the property available to you due to things like evacuations, you're still on the hook to pay! I was dumb enough to sign it, but one would just hope that someone there would have a heart and realize how incredibly horrible their policies are. I was wrong. Two stars because at least the people I spoke with on the phone were very kind. Not their fault who they work for.

Be VERY cautious placing your trust with Natural Retreats. We were financially damaged by Natural Retreats when we placed our trust in using them for our vacation property rental this month. We booked and paid in full, for a North Lake Tahoe property, 4 months in advance, for a 8 day stay over a holiday weekend and the following week. Natural Retreats canceled our reservation very shortly before the holiday weekend by way of brief email, with not so much as any attempt to remedy their cancellation. As we already created a number of location specific bookings for our activities and had other friends in the area, it was a shock and created a nightmare of coordination. We were lucky to find, on our own efforts, with no assistance, another property. But of course it was $2000 more than our original reservation, due to the last minute need, and not as nice, due to the low inventory at that time. And frankly, we were just lucky to find something. Natural Retreats has a “contract” when you book that essentially provides ZERO guaranteed protection to the customer. This means the customer is essentially liable for Natural Retreat cancellations or failure to deliver on the expectation of service paid for. If the customer would have a last-minute issue of course, the contract offers very little flexibility and no leverage to the customer. In our case, we asked for nothing in advance. After being cancelled (left high and dry), we asked for assistance to book something else. The manager of bookings “Blake ” essentially ghosted us. We sent several emails and two un-returned phone calls to his voicemail for over 5 days, and we still had not received refund until we advocated for our need for refund to basic customer service phone agents. To this date, we have never received any replies to any of our communication. Trusting Natural Retreats did earn us a monetary loss, several day’s worth of last minute goose chasing to find a replacement property, the pleasure of being ghosted by “Blake”, and the honor of providing Natural Retreats with a several thousand dollar interest free loan for several months, while they held on to our money, before unceremoniously canceling on us, at the last minute. We travel extensively domestically and internationally. We are essentially locals in the Lake Table area, having been previous business owners in the area. We have had numerous interesting scenarios occur in our travels and interactions because life is full of complications and moving parts. Frankly, it’s nothing new and is part of the fun. Our experience is that a positive intent and flexible nature on both sides almost always leads to a satisfying interaction and positive exchange for all. This is the first time we have ever seen such uncaring, vacant and poor handling in property management in this area. We have never been treated like this and feel genuinely used and abused. The good news is that we had an amazing holiday in Lake Tahoe and absolutely loved our time here. The buyer beware message though, is please be VERY cautious in trusting Natural Retreats, based on our experience.

I would not do business with Natural Retreats. They use 3rd party businesses to advertise the same properties that they advertise and their systems do not sync. We booked a home in Cape San Blas through Topvillas (down payment on 5/14 & final payment on 6/9). A week later after they received our final payment, Topvillas told us the home was double booked and they canceled our trip. We are out money for flights as well as no summer vacation this summer. DO NOT use this company to book your vacations!

Stayed at Ava's beach house. The house was awesome and working with Dawn was easy and pleasant. The only issues we had were the queen bed and bunk beds making a lot of noise, as in it was hard to sleep they squeaked so much. There was also some dog hair under beds and furniture but since it's a pet friendly house without carpet that is not surprising. Great internet and close to the beach. Will be back!

27 years later A Honeymoon begins. Lucky star #13 is the best for couples. Everything was perfect.The GSM company and Mr.Geoff are awesome group of ppl to help ppl out any and all.Very quite an private..all needs was met.hated to leave we will be back ...plan every year to get away