Natural RetreatsReviews of naturalretreats.com

Helpful introduction to the property.

The property canceled our reservation before arrival, after all other travel arrangements had already been made, and provided no assistance or compensation for the inconvenience caused. After they cancelled our reservation, they reposted the same availability for triple the price. They are providing a general response about their Airbnb account being “compromised” but again, they cancelled our reservation last minute and offered absolutely no assistance just instructed us to book for triple the price. Terrible.

I’m writing this review to warn other families who plan their trips far in advance. Our group of 16 had our annual holiday vacation thrown into chaos by Natural Retreats, and we ended up paying dearly for it. We had a large house in Big Sky booked and confirmed for the week between Christmas and New Year's. With four families flying in from across the country, we all booked our non-refundable plane tickets and lift passes well in advance. Then, just two months before our trip, we got a short email: our booking was canceled because the house had been sold. Just like that. The real problem was that we were completely locked into these dates and this location. A house sale doesn't happen overnight, and you have to wonder if they knew the property was on the market when they took our money. At no point were we warned that our confirmed booking was at risk. It seems to us that a management company's first job should be to protect their clients' confirmed reservations, especially during a sale. When we asked for help, any homes they did have were at a much higher price, and they offered zero help to cover the difference. The one property we found that could have worked for part of our week, they refused to make a simple exception on their 5-night minimum (we only needed four) and instead quoted us an outrageous $16,000. It felt less like they were trying to help solve a problem they created, and more like they were trying to profit from it. In the end, we had to scramble and find a solution ourselves. We were forced to book two separate, much more expensive properties, which meant a disruptive move with eight kids in the middle of our vacation. This mess cost our group an extra $13,742. My advice is to be extremely careful. Don't assume your "confirmed" reservation is secure. Ask them directly if your rental is for sale before you book any non-refundable travel. We were left to clean up their mess, and it was an expensive one. We would never use this company again.

⭐️⭐️⭐️⭐️⭐️ Can’t wait to go back! We absolutely loved our time at Last Best Chalet. From the second we walked in, it felt like home — warm, welcoming, and filled with thoughtful details that make the stay so special. The views are stunning, the home is beautifully designed, and it’s the perfect mix of luxury and cozy mountain charm. After long days riding and exploring, coming back here to unwind by the fire or soak in the hot tub with a glass of wine was everything we needed. It’s the kind of place that makes you slow down and truly enjoy every moment. It was the perfect backdrop for reconnecting with friends, sharing laughs, and creating memories — and we’re already planning our next trip back. If you’re coming to Big Sky, this is the place you want to stay.

It was our first time in Montana but it won't be our last! Could not imagine a more perfect stay than The Last Best Chalet. The attention to detail from the robes on every bed to the immaculate condition of the home was as close to perfect as you can get. You can't beat being able to nature watch from the porch or star gaze from your bed. Check in and out was seamless, other than it being hard to say goodbye! We look forward to coming back and getting to enjoy the ski in ski out experience. This place really is THE BEST and we feel extremely lucky to have gotten to call it home for the week.

Whenever we needed help Lexy was right on top of things. Also the special little touches they added to our house were so thoughtful. Book with them and they won’t disappoint.The house was amazing and the views were breathtaking. Was even better than the pictures!!!

The 2nd Street Lofts Condo #209 was spacious and nicely decorated. The kitchen was well appointed, bedrooms were large & comfy. The walkable downtown location was perfect!

We had trouble with the TV because of internet outage. Yvette was so helpful. The cottage was well equipped and beautiful.