Anon
Breach of contract, this company butchered my order
Without prejudice Have been a repeated customer since 2020. Always order the same product of the same quantity once a year or less. This time, without any prior warning, I was accused of reselling the product and my order was - I would say butchered - by this sorry excuse for a company. I live in Europe and there's a considerable cost in delivering this American product to Europe, which is exactly why I order it once a year. It is the only product from existing brands that is well tolerated, so the one-off expense is worth it in order to function like a normal person. However, there's no warning on the product page or the website about quantities restriction, it only arrived in the form of an email after the fact - as they say - after payment was taken and the quantity they decided to give me was dispatched. This is not only a breach of contract - which your sorry excuse of a company can be sued for - and don't you think I'm not considering it since there's a health issue at play here, but also breach of consumer protection laws and even worse - it can be viewed as fraud - you don't tell customers of this invented "rule" of yours so they don't go with their orders elsewhere, you only tell them what have you done after you have taken their payment and sent the product out, thinking that they can't do anything. Let me show you that we can, I'm considering filing a commercial lien against your company to recover the extra cost I will now incur in shipping the remaining quantity I need - the one you committed to delivering when I placed the order. You'll then find that you'll no longer be able to trade until this has gone to court, that should teach you that consumers are not pawns to be played with