Natural Healthy ConceptsReviews of naturalhealthyconcepts.com

I liked this company until they started shipping the products in flimsy, cheap mailers that could easily allow for damage to the supplements. It's not their fault the USPS damaged a product and dented it, but good packaging likely would have prevented it. In the past, I did receive most most of my orders from NHC in boxes, but now they have resorted to using bad quality shipping materials and the shipping label wasn't even placed on it correctly. What's more is that I called NHC customer service the day I received my package to tell them about it. The customer service rep was less than enthusiastic and indifferent to what happened and did not apologize or handle it well. Too bad for NHC. I was planning on buying a number of items from them pretty soon.

!!Do not order from this company they are scammers!! First they sent me expired products and refused to give me a refund. Second of all they put me on a subscription that I canceled cause I never requested to be put on a one . Then they put me back on a subscription and charged me twice. I called them and spoke to a Jessica and asked for a refund she told me " No it has already been shipped" then hung up. If I could give them zero stars I would and will be reporting them to the BBB!

I placed an order late last night and immediately realized that I had ordered the wrong version of a product on the nhc.com website. The product strength and amount was exactly the same, and packaging nearly identical except for one word of text. I sent an email in response to the order confirmation within 10 minutes, and also left a phone message. I was surprised to see an immediate response from AN AI AGENT telling me that the order I placed minutes ago could not be canceled! It was barely in the system, definitely not packed and certainly not shipped!!! I called CS first thing the morning and they told me that they were aware that I wanted to cancel the order, but would do nothing about it. Apparently even while the packed items did not even have a tracking number/shipping label they could not cancel and stop them from leaving the warehouse! GIVE ME A BREAK, I WILL NEVER DO BUSINESS WITH THESE CLOWNS, AND RECOMMEND YOU DON'T EITHER.

I Ordered rxvitamins alginate plus from nhc Dec 2025 with my latitude MasterCard.. it was send successfully..i .attempted to reorder same supp 30 jan 2026 with same latitude card and giving same delivery address i.have lived at same address for 35yrs nd had card same amt of time..with this same address...order was not placed online syst send me msg "try again"...which I did..order was not accepted..looking at my latitude account I had 2charges pending....I called nhc was told no order placed...I contacted latitude to cancel these two transactions...6feb 2026 I attempted to order online again..same msg..my latitude had another 3rd pending transaction..I called nhc to place the order via ph..the operator tried first with my latitude card it didn't get accepted..then we tried my visa credit card then my visa debit card..3 diff cards all 35yrs old..all.with same address...all 3transactions are pending on my accounts plus the other 2 from 30jan....I send multiple emails to nhc attaching screenshots of all 5 bank transactions totalling usd 500..I send screenshot of address details on these cards...only response I got 2x is that address I hav given for delivery does not match address on my cards and to try a diff card...both of which is incorrect..my address remains same...I tried 3 diff cards from diff.banks.. my.recent emails remain unanswered..I requested a mgr to.look into this no reply...2days ago I called the retail centre as cust service doesn't answer calls...the operator told me she will pass onto her mgr to talk to mgr at service centre.and they will call me back...at.my call today I was told nothing they.can do.. i urgently need this supp for a 9yr old child..this is so extremely disappointing ....and unprofessional..nhc hav given me a reason that is not correct..it appears no1 actually looked into this. I'm.still.chasing my aud $791..usd 500

I'm sorry to see some negative reviews. I've always been extremely pleased with NHC. I order online. Orders are always filled accurately and delivered timely. Love the convenience, selection and pricing.

I've been a customer for over 10 years. They switched their systems over with no testing - everything is lost. My payment methods, my rewards points, everything. This is the third day since the switch. Even the phone number is incorrect. When I finally got someone on the phone all she could say is that they know about the problems, they can't do anything about it, and their customers are just screwed. I am moving my business elsewhere; after they straighten out their systems I will cash in all my rewards points and find another supplier. It is UNFATHOMABLE and UNETHICAL for a company to just switch systems without notifying customers or doing any testing up front. DO NOT USE

Nie odpisują na emaile. Zero kontaktu, nikt nie odpowiada. Nie da się anulować zamówienia

I placed an order using coupons. They sent a confirmation email showing they accepted my coupons & showing the charge to my credit card. I received the products with a receipt showing they charged my credit card a higher price. I contacted them to correct the mistake and, first, was told, we don't accept more than 1 coupon at a time. In another email, they changed the reason to, I had already used 1 of the coupons in the past. Which is it? If they had a glitch in their system, they should've contacted me with the issue before shipping my items. That's what an honest co. would do. But to send an email with one price and then charge my credit card a higher price behind my back? Sounds like bait & switch to me. After looking at their reviews, it looks like this is standard practice for this co. To make matters worse, I went to my credit card co. (Discover) about this. And they chose to back the merchant. The only recourse is to let others know about this co. To echo another review, AVOID THIS CO. If we can’t trust an email order confirmation at face value, and the credit card co. won’t make them honor it, how are we, the customers, supposed to protect ourselves from other companies doing this to us in the future?