Tania B.
Never buy from this company
Unfortunately, my experience with Nativemed was extremely disappointing. I purchased a two-month treatment of Tirzepatide 15 mg, clearly stating from the beginning that I was already undergoing treatment and that this was my weekly dosage. I was told that all dosages were priced the same, which gave me confidence to proceed with the purchase. However, I received only 2.5 mg doses per week, which are completely inadequate for my current treatment. When I contacted them to resolve the issue, the company claimed that the 15 mg dosage is more expensive — contradicting what was said at the time of sale. I requested a cancellation and refund, but was told they couldn’t do anything. This behavior shows a lack of transparency, accountability, and respect for the customer. Additionally, their customer service was evasive and failed to offer any fair solution for the mistake they made. I do not recommend Nativemed. My experience was marked by broken promises, incorrect product delivery, and no support when I needed it most.
Response from NativeMedAug 12, 2025
Thank you for sharing your feedback. We understand your frustration and want to clarify that all the details, including dosage, were provided at the time of purchase. The BOGO deal is specific to certain doses and does not apply to the 15 mg dosage. However, we did send you a supply sufficient for one month at the same price paid, as the price remains consistent regardless of the dose, though offers can vary. If you have any further questions or concerns, please contact our care team right away, we’d be happy to review your case.