Nations Photo Lab is a leading professional photo printing lab that offers the highest quality photo gifts & prints. Order online for the best prices. Rated #1 in online photo printing, Nations Photo Lab delivers premium photo products loved by photographers and photo enthusiasts alike.
Nations Photo Lab (nationsphotolab.com) has 743 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
nationsphotolab.com
Website
nationsphotolab.com
Category
Photography
Location
Cockeysville, Maryland
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Natalee was very helpful and prompt in her response time.
Response from Nations Photo LabJan 7, 2026
Hi Beth, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Natalee Reyes!
PB
Pablo B.
Awesome service
Awesome service
Response from Nations Photo LabJan 7, 2026
Hi Pablo, Thank you for the 5-stars! We're always happy to help! Thanks for trusting us with your printing!
JB
John B.
Top Notch Customer Service
Thanks and Kudos to Tara Smith. Her expert, kind, generous and thorough work to fix our print issue is greatly appreciated. We Highly Recommend Tara and Nations Photo Lab for outstanding service.
Response from Nations Photo LabJan 7, 2026
Hi John, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!
GL
Greg L.
Fast and professional correction for a order error
David quickly saw what the problem was and resolved it within minutes. I appreciate that he expedited the re-order and shipping so I can get the correct item to my client.
Response from Nations Photo LabJan 7, 2026
Hi Greg, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with David Cress!
ED
Ed
Nations photo lab were brilliant
Working with Erica and Soojin was brilliant. My concerns were immediately addressed and Erica provided with me guidance forward on anything that could not be resolved at this point.
It was quick painless, and got me going in the right direction!
Response from Nations Photo LabJan 6, 2026
Hi Ed, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Erica Waters!
NS
Neal S.
"It's clear how much care, love, and intention went into creating something so special for her."
It's gratifying to encounter someone like Alison, a customer-service representative at Nations Photo Lab, who went out of her way to help me. Back in late November I ordered a photo book of old family pictures to share with my mother, who is nearly 106 years old and is in an assisted-living apartment near my home in Arizona. She was thrilled to see photos of her and her siblings and parents and my late father's family again. I used more than three dozen of them, including quite of few of my late brother and me as babies, children, young adults and parents. Mom has worsening problems with short-term memory, so it's extremely important to me to sit with her and discuss who we are looking at, where we lived and how we moved west in the 1950s. Unfortunately, a couple of weeks after I received this delightful book, it was accidentally badly damaged by water and I contacted Nations to see what they could do to help. I wasn't sure what to expect. I wound up telling Alison what this book means to me, and she quickly helped me get a new one ordered with a very nice discount, and in turn I promised to send her a picture of me and Mom with our treasured book. "Thank you for contacting Nations Photo Lab," she wrote. " Thank you so much for your honesty and for taking the time to share the story behind this photo book. I can only imagine how meaningful it is for you and your mother, and I'm truly sorry to hear about what happened." She even named the discount code JustForNeal, which I used today to reorder!
Response from Nations Photo LabJan 6, 2026
Hi Neal, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Alison Bittner!
TC
Terry C.
solved tech issue quickly and efficiently
My account had a tech issue that blocked making an order. Soojin solved the problem quickly and efficiently and the order's in.
Response from Nations Photo LabJan 6, 2026
Hi Terry, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Soojin Kim!
MS
Megann S.
Quality prints, quality service
I am a very loyal NPL supporter. I always recommend to clients and friends. My Christmas cards arrived and were beautifully done. However, my print portion of my order was very dark in comparison. I contacted Alison in the chat box, she was helpful and was able to assist me with my order.
Response from Nations Photo LabJan 6, 2026
Hi Megann, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Alison Bittner!