National Geographic MagazineReviews of nationalgeographic.com

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I keep receiving my subscription late. This time I received the July and August magazines in early September!!! Therefore, I contacted the Customer Service Department which is always eager to help and prompt in it's response. You feel taken care of and that all I ask of such department. Thank you!

Nothing like having attentive people listen and understand your predicament. Rexel at Nat Geo was really that and was a testament to how customer service people should act. He resolved my issue in one phone call and you know when you hang up and have that wow feeling - it happened

I enjoyed reading passionately the NGM since I was a teenager in the fifties. When I moved in the late sixties for my university graduation, I took a subsciption and still enjoy discovering and reading this magnificent magazine. I visited many times the NG premises in Washington DC, bought maps (including the flabergasting wall edition of the world map…) and when I read some of those surprising negative comments, honestly, my jaw hit the floor. Who in their right mind would want to cancel their subscription? With all the junk floating around out there, we should be throwing confetti for having a magazine actually worth reading! In the past 65 years, I think I’ve moved house more times than a hermit crab, but not once did I ever miss an issue—these things follow me better than my own shadow. As for delivery complaints? I find them more mysterious than a cat in a cardboard box. Honestly, to the marvelous team behind my favorite magazine: hats off and jazz hands for a job spectacularly done. I’m already counting down the days to the next issue—bring it on! Christian - Switzerland

As a lifetime subscription holder, National Geographic reach out occasionally to check I'm still alive! I overlooked the last letter but got a speedy response when I emailed and immediate verification that the subscription would continue. Excellent customer service. In over 50 years they've reliably delivered every issue.

I read the summary of comments and was astonished by some remarks. Who the hell would want to cancel subscription ? With all the garbage that is floating around, we may be happy to have a magazine that is worth reading. Over the past 30 years we have probably moved about 5 times. Never did I miss one single magazine. Again, complaints about delivery are mystifying to me. I can only thank the great group behind my preferred magazine for the outstanding job well done. I'm already looking forward to the next issue !!!

My father gave me a Lifetime Subscription of National Geographic and I cannot feel more satisfied with it, with the magazine and with its customer service. Thanks National Geographic!

For me, my experience was just perfect.