Mallory B.
Jaimie was very helpful and made sure I…
Jaimie was very helpful and made sure I understood the process.
Response from NateraMay 13, 2025
We appreciate your kind words, thanks for the review! ^BA

At Natera, our mission is to transform the management of disease. We are a global leader in cell-free DNA testing, offering cutting-edge solutions that support informed decision-making across oncology, reproductive health, and organ health.Driven by a deep commitment to improving patient outcomes, we partner with clinicians, researchers, and families to bring clarity and confidence to some of life’s most critical moments. From non-invasive prenatal testing to cancer recurrence detection to monitoring transplant health, our technology is built on a foundation of innovation, accuracy, and compassion.Every voice matters to us. Your feedback helps us stay true to our mission: helping people and families through science that matters. Thank you for sharing your experience and for being part of our journey to create a healthier future.
Natera (natera.com) has 159 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Mallory B.
Jaimie was very helpful and made sure I understood the process.
Response from NateraMay 13, 2025
We appreciate your kind words, thanks for the review! ^BA
Doris B.
Excellent communication and full support . Outstanding follow through .
Response from NateraMay 13, 2025
Thanks so much for taking the time to share this important feedback with us and others. ^BA
Rhonda S.
Too early to comment
Response from NateraMay 13, 2025
Thanks for leaving this review. ^BA
Peter W.
Clear instructions
Response from NateraMay 13, 2025
We appreciate you taking the time to leave a review. ^BA
Bhaskar P.
There is always a follow up.
Response from NateraMay 13, 2025
Thanks for the review! ^BA
Phil N.
Easy. Personal follow up and trouble shooter. Very helpful
Response from NateraMay 13, 2025
Thanks so much for taking time to provide this review. ^BA
LaShane A.
Jaimie was very accommodating and made sure that I understood everything I needed in order to make it a smooth process. I am very pleased with her communication and attentiveness.
Response from NateraMay 8, 2025
Thanks so much for taking the time to provide this feedback. ^BA
K B.
The phlebotomist was excellent. Getting the schedule right, however was a pain. I scheduled 11-1pm and they put me down for 12-2pm and I had a 2:30pm appt. So I finally had to try to contact them directly to change the schedule. The phlebotomist called me that morning and said she could come early. I was thrilled.
Response from NateraMay 8, 2025
We are sorry for any inconvenience or frustration caused by this situation, but glad to hear it went smoothly. Thanks for taking the time to leave a review. ^BA