Nassau National CableReviews of nassaunationalcable.com

Placed order 1/30. Was told would ship 7-10 days. I followed up 2 weeks later and was told same thing. Will ship 7-10 days. I was then contacted via text for additional monies for extra freight ($350.00). 3/9 I contact company to ask where my item was and they said will ship 7-10 days. Worthless people. DO NOT USE THIS COMPANY!

hicieron el envio por ups y nunca llego. llevo una semana esperando resuelvan el problema y nada resuelto. perdi el dinero y mi tiempo.

I cannot recommend this company for electrical contractors, as this is the second instance of delays and incorrect items being sent, which has resulted in rescheduling and financial loss for me., I find it quite unreasonable that they only offer apologies. This is the second time this has occurred. I was considering giving them another chance, but it seems futile. I would advise against ordering from them. Apologies are their specialty, apparently! I appreciate the $100 gift card they sent in response to my review, but I mentioned that it does not compensate for my financial loss and suggested they keep it.

Hello, The email telling me my order had been delivered asked for my opinion on the delivery/shipping. In a word? "HORRIBLE" Why? Nassau National Cable staff had no interest whatsoever in making my life anything but a living annoyance. To use only UPS to ship is awful ... it's limiting, expensive, and in my case causes delays as well. Needlessly. I live in Alaska. The order would have cost AT LEAST $187 to ship here with UPS. (which is more than the cost of the cable I was buying). It would have cost "maybe" $44 to ship it here with USPS, and I would have had it already. Instead, it cost me almost $40 to ship to a warehouse in Idaho with UPS, which, by the way, was higher cost than the online shipping estimate ... this arrived at the warehouse today. Then they are going to repackage it, and send it to me. The cost will be $5 for their efforts, and whatever the actual postage is ... which ... being Flat Rate Priority USPS, will be around $40. (FYI, was more than that, so I chose Ground Advantage, causing more delay ... but had I got NNC to send me this via USPS Priority, it would have been here last week, and it would have been cheaper than the overall cost is now) You could have saved me time and grief and money, but you did not care to. Your staff seems to simply ignore everything, and I spent a week trying to work it out. I do not like you very much at all, Nassau Cable! It's too bad, too, since you have lots of great products. But I make it a point to avoid companies that ship using only UPS (or FedEx, for that matter), as it limits options, is more expensive, and is often slower, while costing more. (I've sent this as an email to them, twice now)

I have used your company before and everything was fine ,items were as described, and shipping reasonable price and timely, however this time I left items in my cart until I could check with the costumer on whether they wanted copper or if aluminum would work to save some money. Sala from your company reached out to me and discussed my purchase and I explained to him the situation, after discussing with the costumer we decided to go with the aluminum and I called back to purchase order Quote #D63329 he said just to click on the buy now button, I did that and called back to verify and Sala said it was all good. Than the next day got an email stating that the items purchased were not in stock and that an additional 49 dollars for shipping would be required, after several emails I was told that I would receive items purchased per the quote with no additional shipping. Several days later I received a partial order so I called once again to try and straighten this issue out and was told that they would check with the warehouse and see what happened and give me a call back. I got no call back that day so I once again I called your company back and believe I talk to the same person who told me that the missing item would arrive today so I asked for a tracking number and as of now have not received the tracking number or the missing item. Please look into this matter and get back to me ASAP Bob C.

After 5 months of waiting on the heater I ordered i asked for a refund. I was then contacted by NNC to take down my bad review and they would give me a $50gift certificate. I told them no and offered to buy the heater at half price and I would pay once it arrived cause I'm not waiting another 5mo with them sitting on my money again. I received a call and they agreed to my terms but then proceed to ask me my CC number at which i said no, it was to be received 1st. Later I got an email stating they would send but I needed to confirm with them. I confirmed with them only to find out they still want money even though they said they agreed to my terms. This place is shady and all should shop somewhere else so u don't have the stress as well as lies to deal with. Sad that companies treat us as bad as they do..

We ordered and paid for 4 spools of fiber optic cable, different lengths. Not receiving any shipping info, I called/emailed several times. They dont answer their phones, take forever to respond to email and never shipped the purchase because "they take 7 days to cut and ship any cable". I should have researched the reviews previously. DO NOT PURCHASE FROM THIS COMPANY! SAVE YOURSELF FROM AGRAVIATION.

I was price shopping and added cable to my cart to see shipping. I never provided them any of my information, but they contacted me via phone, email, and WhatsApp to tell me there were things in my cart. I'm waiting for confirmation that they have deleted my personal data.